I was selected for
Deposit Testers Group B where I need to deposit min 15 USD and test Live Casino section.
Registration: It was a very simple process where the user need to fill out the form with an email, password, and nickname. I filled out the form and register without any errors. I was notified that there is a confirmation email sent to the registered email. The process was so smooth.
Deposit: According to the rules I need to deposit $15, and make a deposit 0.0008 BTC which was around $18, and it was credited shortly.
withdrawal: After making the deposit, I tested some games from the live game section, where due to luck there were some up and down. From $18 somehow I went to $12 and luckily reach around $25. I tried to withdraw some 0.0008BTC that was deposited and I see it was rejected sometime later. I contact support and they said I need to wager 3x of the deposit to make withdrawals(It was mentioned in the TOS but I did not read it carefully). Later I try to wager to reach the wager requirements. I complete it and make another withdrawal from my PC. A few minutes later I cancel the withdrawal request by myself to test the site with my Mobile phone. And After testing sometime I make another withdrawal and I was notified that an email was sent for confirmation of the deposit address since it was not used before for a successful withdrawal. But unfortunately, the email was logged in on my PC where I was already in bed
. After waking up I confirm the email for address verification, Now I'm waiting for the withdrawal for around 9hrs from the address verification. It's still pending. I contacted live support to know the usual time for accepting withdrawal.
Edit: March 02, 2023, 03:52:21 PM still waiting for the withdrawal. I will cancel it now and make another withdrawal.
General Experience:UI : I love the UI for Desktop and Mobile both. It's looking cool and very responsive. But I faced some issues on my mobile when I was scrolling games from left to right it was not scrolled. I don't know why, but It was solved later.
Game Banner: I like the game banner which is very smooth and easily understandable.
Providers There are a lot of games game from a lot of providers which is really a plus point for a platform and the players.
VIP Program: I like their VIP program where you can achieve Newbie to Infinity by playing and earning CP. Here is the VIP ranks: Newbie, Fan, Gambler, Warrior, Hero, Legend, Titan, Infinity.
Overall most of the things are attracted by me except some things which I will describe in
What I did not like:Customer support: I have contacted 3 times to test the customer support. The first time I was not getting a response for 1+ hour from a human. But later 2 times it was so fast and they are friendly enough to solve the issue.
What I liked: I like these things:
1. Cool UI
2. Lot of games
3. Lot of Providers
4. VIP Programs
5. First Customer support
What I did not like:1. First thing is withdrawal takes so long time
2. Normal deposits need to be wagered 3x before making a withdrawal it's too high I think. 1x is enough in my opinion.
3. Since the player needs to wager 3x for the normal deposit, But there is no option to check how much I have wagered with my last deposit except the live support. To know the wagering amount it's really annoying to contact live support.
4. While I was trying to withdraw on my Mobile phone I could not find the withdraw button
, I think the withdraw button should be easily visible like the deposit button.
5. I don't know why
blackjack-classic is showing under the Live casino section, Is it a live game?
Also, I got a responsive issue in my phone for this blackjack-classic game
Phone only shows the 1 had
Desktop has 3 hands
I tested the following games: (Boom City, Sweet Bonanza Candyland, Blackjack Classic, Crazy Time, and Lightning Blackjack from the Live casino section. (Maybe more I forgot them )
Lightning Blackjack: I always love this game though the bet charge is double of actual bet, the sometimes the multiplier is insane Luckily I got a
12x multiplier.
Crazy Time: I was also lucky here. I made some bets here (Bet in all places). 0.1 USD to 8 places. and I got crazy time and a
50x multiplier of $0.1 bet
Boom City: I have made some bets in this Boom City live game. After making some bets I got was able to get a
3x multiplier.
All the Live games were so smooth and I finished the games without any errors.
A Big thanks to Coinslotty team , Trofo and cryptofrka for giving us the opportunity of reviewing.