Look forward to playing both new slots tonight  We look forward to your feedback. They are playing very well. |
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Oftenly I don`t have even a second to press rebuy button - it just not appear, and kind of lags and then i`m removed from tournament.
Please advise.
Thank you.
nickname - mic
Are these WPN shared tourneys? Is anyone else experienced this? We will check this. |
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It's our favorite day of the week at BetcoinCasino.com -
FREE SPIN FRIDAY at BetcoinCasino.com - Dr. Jekyll & Mr. Hyde 3D SlotFREE SPIN FRIDAY IS HERE!!! 5 FREE SPINS ON A DEPOSIT OF 0.05 BTC OR MORE. YOU MUST EMAIL SUPPORT TO RECEIVE YOUR BONUS. Dr. Jekyll & Mr. Hyde has been an incredibly successful slot for our players that we had to make it available for Free Spin Friday! This promotion ends 8/22/14 at 11:59pm EST, any emails after this time will be too late. You must make a deposit of 0.05 btc between 12:00am EST and 11:59pm EST and then email support(a)betcoincasino.com to receive your bonus.n incredibly successful slot for our players that we had to make it available for Free Spin Friday!  The delightful and sweet Dr. Jekyll hides a secret: a monstrous side of himself he keeps hidden away. Being a scientist, his only solution seems obvious: concoct a special potion he hopes will quell the monster within. But quiet the monster it does not, instead it had the opposite effect: THE MONSTER IS FREE! Enjoy this classic story in DR. JEKYLL & MR. HYDE, our latest amazing game release.  Featuring Innovative Symbol Interactions Themed to the storyline, the game features a number of interactions between Jekyll / Hyde and special potion symbols. If you receive a Jekyll symbol with two Red potions touching it, it will turn into a Hyde symbol. If you receive a Hyde symbol with two Green potions touching it, it will turn into a Jekyll symbol. There is additionally a unique WILD symbol that only works to complete combinations of Jekyll and Hyde symbol combinations. Multiple Bonus Features True to Betcoin form, this game is packed with rich features with the classic cinematic experience. Join Hyde in a Free Spins mode for monstrous wins, as well as TWO whole second screen bonus rounds with gorgeous artwork and credits to earn! Earn bonus credits on the Potion Mixing bonus, or run down the streets of London in the creative and highly cinematic Hyde Run bonus. In addition, this game also includes a double up screen and an in-game cinematic you have to see to believe. Play this game for bitcoin & litecoin or for free exclusively at www.BetcoinCasino.com. 
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Thank you Nick. The WPN shared tournament integration has caused about 90% of the problems and takes up about 90% of our company wide customer support. We discussed the idea of disallowing shred tournaments with the WPN, however all parties including some customers we discussed the idea with were adamantly against it despite the issues. We will make sure your situation is taken care of via email and I am being informed that customer support has emailed you.
We are working very hard with the WPN to fix these issues and will certainly keep you posted. We have not ruled out disallowing shared access until these issues are solved because these problems cause us more issues and bad comments when the fix is out of our control and in the WPN hands. We really appreciate you playing with us.
hrhr nick(name) is SITOUT my name is not nick today i got a kind reply from paul and a generous refound for the disconnects. Name changed. We really do thank you and appreciate you playing with us. We are sorting through some of these WPN issues but keep in mind these are a few trees that need care and there is a big forest that you all players will be able to enjoy and make exceptional btc from. We will not rest until everything is right. Thank you again. |
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I have been away for a few days. I just opened Betcoin and the client updated. After trying to signon my browser opened, https, and betcoin is asking me to change my password. Is this something new and why?
Yes, as an upgrade to security we performed a force password change similar to what you will find at many secure websites. We will be also integrating several other security features as we progress. Thank you and we also welcome any suggestions that you may have. |
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Thank you SITOUT. The WPN shared tournament integration has caused about 90% of the problems and takes up about 90% of our company wide customer support. We discussed the idea of disallowing shred tournaments with the WPN, however all parties including some customers we discussed the idea with were adamantly against it despite the issues. We will make sure your situation is taken care of via email and I am being informed that customer support has emailed you.
We are working very hard with the WPN to fix these issues and will certainly keep you posted. We have not ruled out disallowing shared access until these issues are solved because these problems cause us more issues and bad comments when the fix is out of our control and in the WPN hands. We really appreciate you playing with us.
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Yes, but we would like it more on the sunday because we also like to go out on saturday night Agreed. We will arrange this. Thank you for your feedback. |
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I would really like 250 GTD weekly thank you freeroll may be held on Sundays instead of Saturdays. Is there any chance you are going to evaluate this change?
i whould also prefer sunday because most big tourneys are sundays. We can certainly do this. Anybody else like to weigh in on the date of this? The same time? Yeah Daily Thank you Freeroll are running a 5am for european that's a big pain. Sunday is better but can you run it a time where everyone can play ? Being European myself I completely aagree with SylTi on this. I understand most of players are from US but if something may be done in schedule for european timezone it would be very appreciated. also european and 5:00 is impossible even on weekend. any news about this? Are you planning to make us happy?  We are working on a schedule that will be conducive to players worldwide. Does the 250 thank you time zone work for you all? |
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We are working towards that everyone and we appreciate all of your feedback. Thank you.
Let us know if you are planning to add android application? Thank you! Android application in the works. We recently updated on our web version which can be found here: http://secure.betcoinpoker.com/flash |
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current issues:
- no refounds for canceled tournaments
- stucked tournaments
- disconnects/updates while tournaments are running
- no support since days
1. The new WTN partners all are not refunding the shared tournaments. BetcoinPoker.com only tournaments work well. This is a WPN / WTN issue that is being worked on very hard by the WPN and will be fixed soon. As pioneers in this new venture, this is an issue that has caused our players some problems and us of course as well, but we will get it fixed working with the WPN. 2. Stucked tournaments? What does this mean? 3. There was a data center issue at the WPN which caused disconnects for 40% of the people on the network the other day including all WTN partners. 4. No support since days? What is your username? We answer about 100 emails each day and nearly 100 live chats. We will get you taken care of as we do all of our players. Thank you for your support as we work very hard to deliver a great gaming destination. |
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How do I withdraw my affiliate commission from betcoinpartners.com?
Send an email to support@betcoinpartners.com requesting the withdrawal anytime and we will send it to you right away. First please make sure that you have an account at www.BetcoinCasino.com. We sync the two accounts and when you request the withdrawal we immediately send the btc to your casino account and you can withdraw that anytime. Thank you. We have some big changes coming up with our affiliate program very soon. Thanks, I'll try that. Certainly, please let us know if you need anything. We have some good payouts for our affiliates. The program is really growing and as you probably already know we provide you everything you need to succeed including high converting banners. |
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How do I withdraw my affiliate commission from betcoinpartners.com?
Send an email to support@betcoinpartners.com requesting the withdrawal anytime and we will send it to you right away. First please make sure that you have an account at www.BetcoinCasino.com. We sync the two accounts and when you request the withdrawal we immediately send the btc to your casino account and you can withdraw that anytime. Thank you. We have some big changes coming up with our affiliate program very soon. |
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We are working closely with the WPN to massively upgrade servers and become more entrenched within the infrastructure. We are the fastest growing website on the WTN and we want to thank all of you that support is in this. We will continue to work very hard to deliver you an all encompassing gaming destination.
hope you`ll become big enough to handle 500$ free-roll daily ) 3 or 4 $50-$100 freerolls a day spread out so every timezone had a chance to enter would be much better than 50 worth $10 We are working towards that everyone and we appreciate all of your feedback. Thank you. |
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BetcoinCasino.com Introduces the Entertaining 3D Slot Dr. Jekyll & Mr. Hyde!BetcoinCasino.com becomes first bitcoin casino to offer the 3D slot Dr. Jekyll and Mr. Hydehttps://www.betcoin.ag/betcoincasinocom-introduces-entertaining-3d-slot-dr-jekyll-mr-hyde - www.BetcoinCasino.comThe delightful and sweet Dr. Jekyll hides a secret: a monstrous side of himself he keeps hidden away. Being a scientist, his only solution seems obvious: concoct a special potion he hopes will quell the monster within. But quiet the monster it does not, instead it had the opposite effect: THE MONSTER IS FREE! Enjoy this classic story in DR. JEKYLL & MR. HYDE, our latest amazing game release.  FeaturingInnovative Symbol InteractionsThemed to the storyline, the game features a number of interactions between Jekyll / Hyde and special potion symbols. If you receive a Jekyll symbol with two Red potions touching it, it will turn into a Hyde symbol. If you receive a Hyde symbol with two Green potions touching it, it will turn into a Jekyll symbol. There is additionally a unique WILD symbol that only works to complete combinations of Jekyll and Hyde symbol combinations. Multiple Bonus FeaturesTrue to Betcoin form, this game is packed with rich features with the classic cinematic experience. Join Hyde in a Free Spins mode for monstrous wins, as well as TWO whole second screen bonus rounds with gorgeous artwork and credits to earn! Earn bonus credits on the Potion Mixing bonus, or run down the streets of London in the creative and highly cinematic Hyde Run bonus. In addition, this game also includes a double up screen and an in-game cinematic you have to see to believe. Play this game for bitcoin & litecoin or for free exclusively at www.BetcoinCasino.com.  
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hope they will be up till 10 EST - don`t want to miss 1500BTC satellite freeroll )) they are back... Support : We ran a server and software update this AM for 2 hours. Everything should be much better now. Thank you. We are working closely with the WPN to massively upgrade servers and become more entrenched within the infrastructure. We are the fastest growing website on the WTN and we want to thank all of you that support is in this. We will continue to work very hard to deliver you an all encompassing gaming destination. |
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Thank you, we worked very hard on this update and it has worked extremely well for our players. We will be adding many new options as we move forward. You can also see the lines change in real time up or down with the flashing bars. |
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Thank you, we have moved this to the BetcoinSports.com thread. |
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We at BetcoinPoker.com are listening to you and making the necessary changes you recommend. We are happy to announce that the table rake at BetcoinPoker.com is based on the following schedule now making it among the most competitive table rakes in the industry.
The cap on most others sites (PS and others) for HU is 0.5$ for all limits. Otherwise great job, it's the exact same than seals. Thank you and we will certainly take your suggestion into the next update. We appreciate your feedback. |
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Updated Table Rake at BetcoinPoker.comBetcoinPoker.com announces new table rake structure to remain extremely competitive in the markethttps://www.betcoin.ag/updated-table-rake-betcoinpokercomWe at BetcoinPoker.com are listening to you and making the necessary changes you recommend. We are happy to announce that the table rake at BetcoinPoker.com is based on the following schedule now making it among the most competitive table rakes in the industry.  We appreciate all thoughts comments and questions that you may have at anytime.
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This is kind of weird and I am not sure what is going on. I haven't been able to access the website from my computer or tablet for about 24 hours now. But I can get to it from my phone. Is there something that would be causing this?
What was the issue that you were having? If you had emailed support we could have addressed this promptly. Are you able to access the website now? No I still cannot access the website. Its really weird, it is my home computer and my tablet that can't reach the website. I have no problems on my phone. I am going to try my work computer at lunch today to see if I can. I had no problems accessing it, then one day, it just stopped and I get a page cannot be viewed error. This is the first time we are hearing about an issue such as this but we certainly want to make sure that you are taken care of. Please message us when you try today from home and on your work computer. Thank you. |
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