I am dubious that a VPN company would be troubled by a cryptocurrency because it uses the command line! Lol.
Hopefully you are just implying their objection was dubious and not doubting my reporting of it. I believe I forwarded this email to fluffypony so he should be able to confirm its authenticity.
Companies make decisions that they think will help the bottom line and not complicate the user experience. Obviously this VPN think an official GUI will make things easier for end users. Of course I mentioned existing alternatives such as our webwallet for non tech savvy users but some merchants want more. Personally I think those who adopt Monero early will benefit tremendously from the loyalty of Monero users eager to spend xmr at businesses that care about financial privacy.
I have no doubt that your reporting is accurate.
I just find it a strange reason for a company as technically deep an a VPN provider to give for a reason not to accept a certain cryptocurrency. I think if a significant portion of their userbase would want to pay in Monero then they would take it.
If they choose not to take Monero I can think of several reasons before "there is no GUI" that make more sense. Like "Not enough of our users would use it" for example.
If they were a T Shirt maker I would get the GUI thing. But they are a company that works in the command line.
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