Although your site have supported my language, I do not like how you translate it and some of words do not make any sense. And the site is slow. It takes me about 10 minutes to load the site and register an account. I think you should make it more simple as much as you can. Overall, it looks nice and attractive. Looking forward to seeing new games and new develop
Hey, can you please let me know which one is your language? We added few more languages, but as we don't understand all that languages, we are hiring translators to recheck translations, and most likely that language not rechecked yet. |
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Good morning.
I sent yesterday 0.00222002BTC to account: 33VqUZCPXfobkB6U6xk53jkrQGdCmMraWB. Please check the receipt, my account is 17drkhcqx7kqdJGr3Q7QhN4239UmbWsJVK.
My nick is Canfil and I am logged in by Facebook.
Thank you.
Hey, your transaction still unconfirmed in the blockchain, you will receive your deposit as soon your deposit transaction receive one confirmation. Good Luck! You should add a note to inform folks to pay more fees if they want fast deposit/withdrawal. at the moment there are 100k unconfirmed transactions, those who pay standard fees suggested by their wallet will have to wait longer than usual for transaction to be confirmed. I guess fees are a concern on the side of the gamblers and not really the gambling site or casinos. Setting low fees are the fault of the players depositing money. They should know the consequence of putting low fees and completely knowing that the casinos require at least one confirmation before they see the deposit credited to their balance on their accounts. Well, it's duty of casinos to at least inform gamblers regarding the fees(whenever there's huge backlog of transactions). if not informed the gamblers would send normally they do, which could result in taking long time to confirm a transactions probably days. it would save a lot time of casinos/site and gamblers. also there be less complaints.  Hey, Thanks for the notice! Transaction fee size problem is bad for both sides: us and players. But the core problem is about wallets. So, yes, we plan to make suggestions to our players regarding which wallets are best to use. And off course we will notify, that small fees may cause a long waiting time. BTW, for withdrawal transactions we use dynamic fee, targeted for the next block confirmation. |
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Good morning.
I sent yesterday 0.00222002BTC to account: 33VqUZCPXfobkB6U6xk53jkrQGdCmMraWB. Please check the receipt, my account is 17drkhcqx7kqdJGr3Q7QhN4239UmbWsJVK.
My nick is Canfil and I am logged in by Facebook.
Thank you.
Hey, your transaction still unconfirmed in the blockchain, you will receive your deposit as soon your deposit transaction receive one confirmation. Good Luck! |
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I have a problem, please help me
I have already sent bitcoin, but i can not satoshi
Please help me to check it
Replied to your email! might wanna look into filing a DMCA takedown on this new site, they're literally copying everything -> csgotower.com They should do something about it if they haven't sold script copy to them. Its 100% identical We don't sold any script, and BitKong not a script that everyone can host. They stole our frontend and adopted some custom backend. We know about 6 copies at the moment. We won't spend time to take down them, they will die themselves. |
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I have a problem, please help me
I have already sent bitcoin, but i can not satoshi
Please help me to check it
Replied to your email! |
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this game is good but our game better! Always happy to hear good works from our competitors! wish you luck with your game!!! For the healthy competition!!! Cheerz! |
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I have a new problem!
I've lost my account!
i signed with Facebook, but now when I sign in with Facebook I'm an adventurer!
What happened?
thanks!
Hey, please PM with your username or send an email to support@bitkong.com and we will check quickly. |
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the site is really fun!
made some money from it but then lost it immediately lmao
i see people wager like $200k (CAD) per week, are those accurate stats?
are people actually playing with $200'000 a week?
im close to running out of my faucet but am actually considering purchasing a faucet package.
it says that if i reach "hero" level i can upgrade my faucet, how do i actually get to "hero" level?
Hey, nice to hear you like the game! All our stats are very accurate, we have no fake volume and players. If you are talking about Emin, he won 10 BTC recently. But in time of that session he claimed up to 15 BTC and gone down to 1 BTC few times  Actually you can wager a lot with very small deposit if you are lucky enough. Wagered amount is total amount of your bets. Your faucet will be upgraded to 300 claims per month and 10 minutes waiting time when you become "Hero" and to become hero you need to wager 1 BTC and play 1,000 games. Good luck! |
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Faucet packages in a gambling site is a very interesting concept. Do you have any stats on how many packages were purchased? I'm curious to see how effective it is and to see how many people bought one. I'm considering purchasing one just to gamble casually when I'm bored.
Yeap this is new thing that we trying out! it works pretty well! |
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Can you guys post here the conditions for the general bonus for 2017?
Hey there! We are still working on the conditions, we will update on the website and will notify the players! |
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We have very fast support response time, where you contacted us? And how long it took to get an answer?
I guess your support is connected with intercom service. I just contacted through that. I received reply from one of your support after 19 hours of my message. By the time he responded to my message it was all resolved. Anyway it was resolved after all but it is also something that you guys should put on your eyes too. We apologize for the delay, due to holidays we was experiencing overload of tickets, and was resolving as soon as possible on all channels. Sorry again, and glad that your issue is resolved. |
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Min. and Max bets limits?
Cool stuff..Loved it!
Minimum bet is 10 bits (0.00001 BTC) maximum bet different of each ticket type, for easy: 0.5 BTC, medium: 0.2 BTC and hard: 0.05 BTC. |
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Hey, we provide 100 claims (300 for Hero players) per month, and at 1st day of each month you will receive new 100 claims.
This still experimental and we may review limits..
Love to see how you developed faucet offers. I just ended my faucet 1000 pack and I managed to get a little bit over 12k bits. Also I loved the new layout you pushed today. Also just saw that we have new Bonus section in Profile. Wonder how you will put out bonus offers and amaze us  Also support is not very much active as it should be. Nice to hear that you like faucet packages! We really think this is a new way to gamble, you play the game also have a chance to win big without large deposits, something like casual gambling. We have very fast support response time, where you contacted us? And how long it took to get an answer? A lot of new features coming soon. Stay tuned! |
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so the free faucet is removed completely?
to clarify: all users are given 100 free faucets and after that you either buy a package or have no faucet
and can only deposit?
am I correct?
p.s. I still have 50 claims it seems,not 100
Hey, we provide 100 claims (300 for Hero players) per month, and at 1st day of each month you will receive new 100 claims. This still experimental and we may review limits.. |
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Where I can buy this "faucet package" you are talking about?
tanks
Hey, please check available packages at our faucet screen (yellow button "Get FREE Bitcoins" at bottom part of the screen). If you don't see faucet packages try to refresh website, maybe some old version cached in your browser. |
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you make a captcha again stupid idea make your site more lost customer
Its now harder to farm faucet and use it as source of income...  no. they limit claim it ok but when you buy pack and you think player still need make capt to claim this like idiot We have no captcha on packages 200, 500 and 1000, and soon we will remove captcha from boost packages too! Update: From today captcha disabled for all paid packages. By removing the Captcha arent you worried about people abusing your system. Captcha is one of the reasons why faucets can exist to prevent the faucet abusers who build bots to scam many of the bitcoin gambling sites and they wait until they hit it big and make a withdraw. Its never good for the actual website however because its always a loss they need to cover. To remove captcha you need to buy "Faucet Package" at our game, so even with bots you still need some luck to win more than you paid for the package. |
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you make a captcha again stupid idea make your site more lost customer
Its now harder to farm faucet and use it as source of income... no. they limit claim it ok but when you buy pack and you think player still need make capt to claim this like idiot We have no captcha on packages 200, 500 and 1000, and soon we will remove captcha from boost packages too! Update: From today captcha disabled for all paid packages. |
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At BitKong, we are always working on updates to improve gameplay. Please note that the free bitcoin faucet on our website is intended for players to try the game, not for users to make it a source of daily income.
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why is this?  Someone had problem like this before and it was because of time differences, you might have to correct your time i think. "Hey, probably your PC time is different from our server time, I guess it's not automatically synchronised, website use local PC time to show timer on the faucet screen." Yep, this is because of difference our server's time and user's device time. If you enable time synchronization this should be fixed. |
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wait have you reduced faucet claims from 30 bits to 20?
or was it just me...
I play bitkong casually and last time I claimed it was 30 bits if my sclerosis doesn't betray me
Hey, we have promotion on weekends when faucet give 30 bits per claim, usually it is just 20 bits. |
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