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Here at Havelock we take security issues very seriously.
We have never had any issues with users that enabled 2FA on their account. We have contacted the person that has made the claim that is account has been compromised and are looking to resolve the matter has soon as possible.
Trying to balance ease of use and security is never easy, especially in the Bitcoin realm. We can always add additional security features but those will always slow down the user experience.
So we turn to you, our valued customers, what features would like us to add to our platform?
1. Confirmation email before any action is taken; some but not all actions.
2. Pending withdrawal of your Bitcoins; time lock?
3. Lock account by IP address?
We always value your opinions and we strive to serve the Bitcoin community to the best of our ability.
Also we can assure everyone that it was not an "inside rogue employee"
Thank you,
Support Team
Havelock Investments
We have never had any issues with users that enabled 2FA on their account. We have contacted the person that has made the claim that is account has been compromised and are looking to resolve the matter has soon as possible.
Trying to balance ease of use and security is never easy, especially in the Bitcoin realm. We can always add additional security features but those will always slow down the user experience.
So we turn to you, our valued customers, what features would like us to add to our platform?
1. Confirmation email before any action is taken; some but not all actions.
2. Pending withdrawal of your Bitcoins; time lock?
3. Lock account by IP address?
We always value your opinions and we strive to serve the Bitcoin community to the best of our ability.
Also we can assure everyone that it was not an "inside rogue employee"
Thank you,
Support Team
Havelock Investments
Not No.3, Havelock was banned by Chinese government, I always view your site through a proxy.
