Yes.  I've sent you  PM.

Just a heads up to everyone who has ordered Silver coins, we ran out of presentation boxes and I'm waiting on the next shipment to get here.  Hopefully tomorrow, but maybe Thursday. 

If you're in a hurry, please let me know and I'll do two separate shipments ( one for the coin and one for the box).  Otherwise, we're waiting to resume shipping silver coins until those boxes arrive (sounded like pretty much everyone wanted one, so unless you specifically opted out...you're getting a box)

Here's what they look like, FYI: 

https://www.titanbtc.com/product/presentation-box/

If you PM'ed and didn't get a reply from me, please don't hesitate to message again if you need something urgently.

Thanks for your patience. 

Just replied.  Sorry I missed it earlier.

Just PM'd

PM'ed you.

Happy to include the presentation boxes on request for gold coins.  We just need to know ahead of time, so I can make sure I have enough boxes on hand.

@Blazed.  Sorry about that.  The coins are funded, but we did some work to strengthen the security and now these new coins aren't reporting properly.  I see the issue on the server and I'm working on it now. 

The 8-digit coin ID on the hologram is the first 8 numbers of the public address, so you can see that the coins are in fact funded, but obviously the website needs to be working as well.  Will update here once I've got it fixed.

For those that are seeing a higher price on the website and seeing them "Out of stock" there...

We're offering these to forum members and prior customers first before they go to the "general public".  They'll be in stock on the site as soon as we've touched base with current collectors on our mailing list.

These are funded when customers confirm they've safely received them.

I agree.  We actually tried laser marking serials on this run of coins, and ran into some production trouble so we called it off.  I'm hoping we'll find a work around and have physically engraved numbers in the next edition.

Thanks for the kind words!

The numbering is on the COA, and we'll be updating the website so that scanning the coin's QR code or visiting it's webpage shows the production number as well. 

The 2016 Titan Bitcoins are up for sale.  All 2016 coins include a 30-digit private key underneath the hologram.  These coins are minted in 1 Troy ounce (31.1 grams) of either silver or gold.  We've limited the production of these to only 100 gold coins and 1,000 silver coins, (just enough to cover our costs for the artwork, sculptures and minting).  We make these for the bitcoin community because we're passionate about digital currency.

The face of the coin depicts Lady Justice, standing against the wind while she intently compares two locked blocks.  Their key hangs around her neck.  Justice is a depiction of blockchain technology.  She weighs her blocks while blindfolded, symbolizing the fair and transparent treatment by which each transaction in the blockchain is evaluated.   Her key has the power to seal the contents in each block forever, and is a symbol of the security of blockchain technology.  Above her, is the Latin motto of "Unum Pecuniae" which means, "One currency for all".

Each coin is pre-loaded with 1 BTC.  To redeem, you can simply peel back the hologram and enter the private key into your wallet of choice.  See a quick tutorial here: https://www.titanbtc.com/how-to-redeem-private-key-titan-bitcoins/  

These are priced with a fixed-dollar markup over current spot prices, as seen below.  All prices include USPS priority shipping + insurance in the US.  

2016 Silver - 1 BTC + $149

2016 Gold - 1 BTC + $375 + spot gold (~$1,240 as of posting)

For example, with Bitstamp @ $1,040, one silver coin would be 1.143 BTC and one gold coin would be 2.552 BTC.


Please PM me or email sales@titanbtc.com with your shipping address and what coins you're interested for an exact quote.  We also offer discounts for volume purchases (10+) and we'll happily accept payment by BTC, check, or wire transfer.  

For those who haven't bought from Titan before, the private keys for these coins are printed on securely air-gapped computers and printers, after which the hard drives used are securely wiped.  The printed private key underneath the hologram is the only copy in existence.  Feel free to PM me or email guardians@titanbtc.com for more details on security.

For non-U.S. gold buyers, we use FedEx for international shipments of gold.  Contact me for a shipping quote if you're interested.  It typically costs about $80 USD to Europe, $120 USD to areas of Asia that allow importation of gold.  Please double check that it is legal in your country to buy gold from the U.S. before reaching out (Sorry Russia)

Lastly, while Silver coins can ship immediately there is a 2-3 week lead time at the moment on the gold coins.  These gold coins are hand-minted from hand-cast blanks, which makes maintaining quality more art than science.  As a result we regularly re-make batches to get them right.  If you're looking for low production numbers on gold coins, you can pay now to reserve a number.  I'll update this thread when the latest batch of gold is ready to ship, and again when the gold is sold out.

https://www.titanbtc.com/product-category/2016-physical-bitcoins/

P.S.  This community has been hugely supportive over the years and I couldn't be happier to give back and bring a little bit of beauty to you guys/girls.  Thanks again!

WARNING:  There is at least one user attempting to impersonate me, using usernames very similar to TitanBTC.  
PLEASE be careful and double check the age of the account before sending any payments to any addresses.  

This looks a slightly different scenario than the one this thread was about, as we have two different types of keys that we use underneath the hologram.    

Did you buy the coin from us directly online or at an event?  If you bought the coin from us and had trouble redeeming, we reimburse immediately with no questions asked.  

If you bought it elsewhere, then we need to dig a bit deeper.  Those private keys don't exist anywhere but on the coin, and we went to pretty great lengths to ensure that you need to peel back the hologram to redeem the coin's value.  

It looks like, in this case, The coin's status should have been updated and it wasn't.  If you bought it thinking it was funded and it wasn't, that's plenty of reason for us to issue reimbursement to you.  We were updating funding statuses for private key coins manually for a period of time...and apparently missed this one.  

In either scenario, you will be getting a refund, but any other info you can provide would help.  I would like to make sure we can definitely determine that this issue was the result of tampering that was done outside of Titan's control. 

Also, it's generally best/fastest to email customer service at info@titanbtc.com, or email me at tim@titanbtc.com, and we'll get this resolved for you right away.  Just due to time constraints, we don't regularly look on the forums for customers who are having problems, but we do regularly respond to customers via email.

--------------------------
EDITED TO FIX A TYPO

I'm in, on behalf of Titan Mint.

There is a specific address that was associated with the coin, a specific date when the coin was redeemed, a blockchain transaction that goes with it and an output where the redeemed coin was sent.  

I've already explained that the "not yet funded" state is because a specific field in our web DB wasn't populated correctly when the redemption was processed, but that is only one of 4 separate records we keep, including an air-gapped record that remains offline.  All of these records confirm that the coin was redeemed in 2014, well before Todamont tried to redeem this coin.

Edits to the records are version controlled and logged, so if I or anyone else were to change them, it would be clear to anyone looking at the logs.  

I believe Todamont knows the information stated above already, and stating otherwise on this forum could be assumed as dishonesty, but I'll assume that these details just needed to be clarified.

@jaydipmodhwadia

That's a fantastic idea.  I'm 100% on board with donating the Bug Bounty to a charity if Todamont declines it.  I offered a bounty of 1 BTC, not because the bug was necessarily worthy of that amount, but because I felt that it would be an avenue by which Titan could help a customer out of a frustrating situation.  Todamont has declined the bounty here, and via email, but I'd like to give him 48 hours to change his mind.

@Michail1

You are exemplary of many of the things that I love about the bitcoin community.  I won't hold you to the offer, since you didn't know the amount of the bounty when you made it, but just the fact that you made the offer restores faith in this community.  Bitcoin was founded as a community working together to push positive change forward and it has been a privilege to be a part of this piece of history.

In the meantime, under the assumption that Todamont does not change his mind and accept the bounty, anyone that wants to suggest worthy charities is welcome to do so.  I'm a fan of Jason King with Sean's Outpost, but there are a ton of worthy causes that are warming up to Bitcoin.

That's your prerogative to file charges.  I apologize if I misunderstood your comments about owning a gun as being threatening.  That was probably just my interpretation.

I answered a question about this case in private, which should be made public for clarity.  

The 110% guarantee is good for forever.  If at any time in the future we learn new information that indicates that Titan was at fault in this case, we'll send Todamont 110% of the value of his loss and will post the details about such a security breach to the forum to let Titan coin owners know about it.  

[Edited] typo..."the" to "that"

I appreciate your frustration with how Todamont behaved in this thread.  Heck, I'm pretty sure he threatened me personally with physical violence, but its not my place to teach Todamont a lesson in this case. 

We're merely trying to fulfill our edict of serving our customer's needs.  A bug bounty is fair in this case, and it also represents a way we can help a customer out of a frustrating spot.  At the same time, it allows us to correctly avoid any implication that we were responsible for his loss.

All customers will get the same treatment.

Our database is back up and running normally.  If anyone is still experiencing any issues, please refresh your pages as some IP addresses have changed.

While it was not directly related to Todamont's issue, in the process of doing this security audit, we determined why some coins that have been redeemed are showing the "Not-yet-funded" state.  I originally thought it was a simple data entry mistake on my part, but it was not.  It's an intermittent error in the process associated with redeeming a coin, in which the DB fields that indicate the output address of the redemption transaction are occasionally not populated correctly. If that field is missing, the page state reverts to the default of "Not Yet funded". 

I have a "patch" for the process ready, but I'll be waiting to apply it until Todamont has found a satisfactory resolution for his issue, as he's concerned that we're attempting to cover something up here.  When the patch is implemented, all 2FA coins that have been redeemed will correctly indicate their redeemed state.  I uncovered about a dozen coins that should be showing as "redeemed" but are instead displaying "Not yet funded".  This was not a security flaw, as much as it was an overlooked part of the process.  Intermittent problems are hard to notice.  While this issue is unrelated to Todamont's loss, it was discussed here so I'm addressing it in this thread.

To address Todamont's primary concern, we're 99.9% sure at this point that we did NOT have a security breach in our system/process, which means that Todamont's coin had the hologram lifted without the security seal being visibly damaged.  This has been done to many others before, but it was the first time we've seen it with our coins.  The 2FA coins are specifically designed to protect coin owners from this type of theft, as the redemption process requires an additional email verification step. 

In Todamont's case, he apparently didn't know what he was buying and purchased a 2FA coin thinking it was a private key coin.  As a result, he didn't make use of the protections our 2FA system provided, which would have saved him from this loss.

I will now be shifting gears toward supporting Todamont in filing a police report against the party who is likely responsible.  Because Todamont was the injured party, and not Titan, we can't file a report on his behalf, but we'll be supporting Todamont and encouraging him to do so.

Lastly, we would have not identified the intermittent issue with our page states if Todamont had not brought the matter to our attention.  This issue qualifies under our Bug Bounty program.  I will be paying Todamont an appropriate bug finding bounty, as a gesture of thanks for his persistence in bringing this issue to our attention. 

Anyone else is welcome to send us bug reports and we'll evaluate them on a case by case basis to determine the bounty amount (from 0.2  to 1 BTC).

The part of the website that shows coin states needs to query our database in order to function properly.  No changes have been made, save the fact that our database died as the result of the security testing we're doing.  

The error you're seeing is occurring because the main website can't find the database records.  This is because the database is currently down.

The website will be back to responding as it was previously as soon as the database server is back online, which should be this evening (PST).

I understand this is inconvenient for our customers and we'll have it fixed shortly.