Hello!
This is me Swofty a Cloudbet user. Who is still waiting for my withdrawal!
Now they have blocked me because I bet on Superbowl! While they are investigating. And my bet won also by the way. So they just said its cancelled and refunded. Easily
so yes they blocked my account with no notice. And the reason when i asked why im blocked is that I bet on Superbowl.
I had been nice and patient to them. But now this get really makes me worry and stress. 330 BTC is alot of money. That is for myself and for my family savings.
To tell you the truth. I withdrawed on January 2, 2019 they asked me a documents. Which I gave right away. I gave them my drivers license ID. I gave them my tax document, and I even took a photo of myself holding a paper saying Cloudbet, my username Swofty and the date. I even gave them our marriage certificate, gave them water bill which is name of my wife and an ID of my wife. And then we both took a picture also holding our IDs together.
I just want to get my rightful winnings. I deposited a total of 129 BTC in their website. And I never cheat or I never did something wrong. I just want to take my winnings and be happy. But now this makes me sick and I just dont know what to do. Since they are responding a robot like respond or an repeating answer everytime.
I had been patient enough. Cloudbet guys knows that. And I just really want to take my winnings. Because I gave every documents I could give. And I had been a nice customer. Please. Just please give me my rightful winnings. Thank you so much.
Albert