Do not encrypt the payloadID!
https://www.cryptopia.co.nz/Forum/Thread/1016I sent my coins with an encrypted payloadID, as it is the default option in the client. Cryptopia should really warn about this in the deposit box and not just some forum thread.
![Roll Eyes](https://bitcointalk.org/Smileys/default/rolleyes.gif)
Created a support ticket, let's see if they can help. They banned me from the chat after I respectfully complained there.
respectfully? Hmm not to me after I told you to wait after the maintenance! its the weekly maintenance we be back asap think 20 min! Regards Lafu
I quote myself
not my fault that you don't warn of this shit in the deposit box
Anyways, as long as this gets resolved I won't complain.
![Tongue](https://bitcointalk.org/Smileys/default/tongue.gif)
I understand, that the chat is not for support, but it's a new coin and many users might lose their coins because they are unfamiliar with it, the exchange and no clear warnings.
At the list Post it is clear writen! Dont use this Option! If you created a support ticket the devs would figure this out and you get your coins back! I wish you the best enjoy on Cryptopia! Regards Lafu