Have absolutely same problem: auto-verification failed and manual verification lasts for more than 7 days and neither answers nor emails!
The community just have to figure out a way to deal with this type of scam.
Otherwise we will continue to lose our money and crypto currencies will be losing people's trust.
This is why, bitcoiners have remained silent dead!
They need this fake trust in cryptocurrencies to see the prices climbing up more. They desperately need it and deliberately ignore the crisis with exchanges, where the prices have to become true being translated to fiat currencies. It is sad, but should be admitted: cryptos, in this period of their evolution (and bitcoin for the eternity I suppose) are not cash, they can't be used practically in commerce (forget about exceptions), they should be converted to USD, Euro, Yuwan, ... Any doubts?
So, denial is the only weapon to keep the bubble growing crazy. But it is ridiculous! What kind of a coward one should be to deny her illness instead of fighting it?
Absolutely! This is like everyone ignores that the king is naked! Just like dancing in a room while the rest of the house is already on fire.