Thats low brother.

Can u actually post email so we can see what they up to?

Cloud Hashing (Cloud Hashing)
Oct 22 03:42 (BST)

Dear Jose,

I'm really sorry about the massive delay, its been insanely busy. I have been writing your response bit by bit to be honest but never managed to get to the submit button.

I'll try and address the points as you make them,

Emmanuel feels very passionate about Cloud Hashing, sometimes perhaps he reacts in bad way to what he sees as unfair judgements and incomplete comparisons. It can be hard to maintain a good view of a forum where people seem to repeat incorrect facts on a situation and continually feed of off each other as to the validity of what are actually misapprehensions. Still he could have used better language, that is a fair judgement and no offence was meant to you or any of our other loyal customers.

We follow a line of transparency as far as we are able. Unfortunately, this does mean that we can not meet all of your expectations for this. Currently, we cannot disclose our equipment, this factor isn't all down to us as manufacturers wish for us to sign the NDAs. Bitcoin mining is a complicated business and this is just a part of that world unfortunately.

"With these points here:
(So there are reasons why a manufacturer doesn't want to be in public with other company and have free (or not so free) advertising?

- Manufacturer doesn't want to be attached to cloudhashing's image. So they know something customers don't.
- Cloudhashing lies at some point, so they hide information to keep their lies working.
- Cloudhashing makes testing work for manufacturers of new released equipment, might be new models or just new batches.
I do actually think and I hope so, that if NDAs are going on it is because of third option. So we have a big problem here then.)"

Its really none of those things that cause the NDAs. Its quite simple, there are many potential positive and negative potential externalities associated with disclose of company relationships. Currently, our manufacturers are just erring to caution and choosing to stick with NDAs to which the outcome is predictably neutral for them. While in the sound engineering business the potential negative externalities are much smaller or at least much more predictable, that is because that industry is a very stable one. The same is obviously not true for bitcoin mining which is new, wild and prone to sudden change and I am afraid that because of this the comparison between the two industries just cannot be made, the differences are just too stark.

Regarding this,

"(-let your customers know at any time what is the total hashrate and accepted shares submitted (in case CH mines in a pool) or blocks found (now that CH mines in it's own pool). So if I'm willing to make the maths of: how many coins has been mined, how are them gonna be divided and compare it with what i'm getting paid. I should be able to do that.)"

Yes we are going to do that when we release the pool. You'll be able to see the overall hash rate and do your own maths should you so wish.

Okay, so we were actually at 100% capacity on the 15th just so you know. At that stage we hadn't released the information because we wanted to ensure that it was stable.

On the subject of the 26 September start date. You know as much as us that bitcoin mining is unpredictable. The 26th September was our provisional start date and we had always said that there could be a delay on it starting up. We never sought to mislead anyone with this date and naturally wish that events outside of our control had not pushed back the start date to when it did kick off.

"I bought my contract on september, and today It still says "October contract", so I understand there was capacity on the pool from October stock.
It never said it was a pool start up, actually was october.

So you are offering something that is not what you say, "

I'm really sorry but I'm not sure what you mean by what the above paragraph? Could you extrapolate on it please so that I can understand.

On the pricing details, look we never sought to mislead anyone and have always sought to price the contracts fairly given the information available to us at the time - especially our early customers such as yourself. Unfortunately bitcoin and bitcoin mining is risky, this is the exact reason why the price wasn't exactly the same as the discounted expected positive return. If we knew that 100% bitcoin mining would deliver 1 coin per 1GH per 1 year and that 1 coin was consistently worth $100 , then the contract would cost exactly 100USD/(real interest rate) as that is what the market would build the price to. Obviously we all knew that bitcoin mining is risky which is why contracts were not simply priced at the discounted value of our forecasted bitcoin return.

We are adding an extra month to all of our September contracts to help as far as we can with upping the return of the contract. There is also a lot of time left on the contract and with RRP longevity is assured so please do not despair over the state the contract.

I certainly look forward to hearing from you and again I apologise for the extended wait for a response for me, also that I could not be more through in some areas. But to delay sending this message for yet another day would be unfair.


Kind Regards,

James

I take your point about bad publicity generally, I was thinking more about within those already involved. You're right about that.

I don't want to derail the thread into cex.io issues but I'm interested. Everyone I spoke to that used them has been happy with them so far. You could PM me with details if you want or do it in another thread. I'd rather keep the focus here on trying to force CH be honest.

The damage is all on themselves. cex.io and others are proving that Bitcoin businesses can be honest and supply what they promise. Cloudhashing could have dealt honestly with their failure and refunded or compensated but chose to stall for time instead. The rest remains to be seen.

You sold contracts not shares so you cannot shift responsibility to your suppliers. Your responsibility is to compensate or refund your customers.

a large number of mining equipment purchased on behalf of our customers.

We are about free markets, individual contracts made by free will and not government force and coercion. Everyone breaks laws and more than half are not a help to society but a hindrance.