The seller has sent me a product of poor quality. How can I prove it?
Gather the proofs that you have and resort to arbitration.
Who will solve the dispute? Will the platform employees or regular users with high rating do it?
Both options are possible, but first the users solve the dispute, and if the results aren’t satisfactory, then the platform’s employees
Tell me pls, by what criteria are the users selected?
There will be 2 selected Ubcoin users with high enough rating and relevant to the geography, product, type of sale that is in dispute.
Great, I’m glad that understanding the product is important. Does defeated party have to pay them a reward for their work?
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