Simple, he thought he could get away with it.
If he won, he keeps the money if they let him withdraw it.
If he looses he comes and complains and he tries to get his money back.

Just another scammer trying to scam.

-Dave

Hi brandonlang,

No one here, on our site, or working for us will ever be given big exposure on ITF Tennis and we make no apologies about that.

As most of us know and have seen, there is some real credible evidence suggesting that players are participating in these formats are not there for the best interest of Tennis. We all know there are integrity issues across nearly every format and the Tennis foundations around the world have set up anti-corruption units to combat this.
For these reasons, as i'm sure you are aware of, we are not going to be offering huge liability on any matches lower than WTA / ATP level.

As a sportsman myself, and an avid sports lover, it did actually hurt me to learn about the depths of 'shady characters' in sport levels ( both Tennis and Cricket mainly) when I joined this industry.

I was always taught to play the game hard, but fair, respect your opposition, respect and love the sport you are playing and just enjoy playing.

its a shame people out there are not sharing the views of the many many good sportspeople in the world.. which means we will continue to have low liability on low-level tennis.

all the best,

Steve,
Sportsbet.io

Kwamina.bondzie,

Having read your first comment we all could completely understand your frustration so I’ve personally done some digging into your complaint and wanted to clarify a few points.

You created almost 20  accounts which flagged these group of accounts to our security team. Our gaming licenses (both in the UK and Curacao), regulate that we must undertake a “Know Your Customer” process (KYC) which enables us to establish your identity and location (if all 20 accounts were KYCed with different people, then it would prove no links, but that wasn’t the case). Further our KYC process identified you as from the UK and you were deliberating bypassing our UK site (www.sportsbetio.uk), which is licensed by the UKGC. In order to be fair with you on the first breach of our terms and conditions, we sent back the balance of your initial deposit/withdrawals and hence remaining balance in question.

We then proceeded to close all your accounts and communicate to you, that if we detected this action again no deposits or lost funds would be returned and we’d need to report this to the UKGC.

However, a month later more accounts were opened and linked to you. The following KYC request could not be verified (you used fraudulent identity documents) so with the balances at 0, and sticking to our previous communication and will not void those bets and returned deposits.
Quite simply, you can not bypass the UKGC gaming license regulation, make a deposit via a VPN, make a bet and then come crying wolf when the bet loses, especially after we very clearly explained the situation to you and what was allowed and what wasn’t allowed.

To the rest of the forum, who are reading this, the tl;dr is:

• Player made about 20 linked accounts, which triggered our KYC process
• He was only able to validate one account, which was from the UK
• He was deliberately using a VPN to bypass our UK licensed sportsbook
• We were very clear about this and returned any remaining balances on these account and explicitly advised him what was allowed and what wasn’t
• Player made new accounts, and used a fake ID to try and trick our security department undertaking KYC
• Player made deposits and bets - all the bets lost
• Player now demanding we void all bets and return his deposits
• We will not be voiding any bets, his lose his bets fair and square. However we will close his accounts and return any available balance on those accounts.

Fun, fast and fair isn’t just a marketing motto for us, we try to be as considerate and understanding as possible, however, which we have very clearly done with the first 20 accounts you have made and used. However, given our clear communication of our expectations, you have directly ignored these and we have to draw a line when people intentionally try to manipulate our service.

The T&Cs are in place to ensure Sportsbet.io is a safe and secure place for all and we follow the regulations set by the different licensing bodies we work with around the world.

Regards,

Steve,
Sportsbet.io

Wait a second. It's not sportsbet.io!
The interface looks same but check the URL in the top.



What is that I am missing here?

Is this sportsbet?

Sorry for all affected by the downtime.

Enjoy the EPL (& ofcourse Watford ), guys!
Let's draw one (1) 2mB Free Bet between all that reacted on this topic between now and 01/09 23.59 CET if Watford manage to win against Newcastle!
Draw will be done by a random name picker and posted in this topic on Monday!

Regards,

Lenny,
Sportsbet.io

#COYH!

thanks for the correction ,  I'm  used to the old free spins promo since it was always the 1X2 market 

Excuse me if I am not very informed about sportsbooks and how they work, maybe this is something common in all sportsbooks so it may not be a "problem" but I did had a little suggestion.

When I want to gamble I usually pick like weekends (although most of my money is tied on outright, I love those) so when I want to gamble I log in during Friday and start checking all games on the weekend (and Friday night of course) and usually make about 3 parlay slips, sometimes it is 2 or even 1 depending if I feel like there is any good games those days or not, if there is I max out with like 3 nights, 3 different slips, play about 2-4 matches in each of them.

So the point was, when I check the "upcoming" section it shows just tonight, is it possible to have like a "weekend" option where it shows all the games of that weekend? That way we can all see it in one page, like say I pick "Sweden" and drop down list shows today's, how about showing today and then Saturday and Sunday as well? That would be awesome.

The site also works smoothly on me. I just realized Sportsbet using Cloudflare services for the security of its site. Am I missing something? or indeed they have used this service long before?

The site seems to be down. It takes a long time to load and then leads me to the Cloudflare page that says that the connection to Sportsbet.io has timed out. Anyone know what's happening? I've checked their Twitter but can't seem to find any news about a planned maintenance/the downtime happening right now.

from the watford roulette promotion , I guess it's a one time in life promotion ( actually maybe not cause sportsbet keeps surprising me )
basically they launched live roulette and new slots game dedicated to watford , in the promotion days if you hit 1,8,18 numbers on watford roulette you get 81 freespins for watford slots and each spin worth 0.5 mbtc

so these 486 free spins came from getting these numbers in 6 days

value for that promotion was insane since min bet is 5K sats and you get spins worth 40.5mbtc for every day you get the 3 numbers ( which took me around 40 minutes a day on average )
that's why I asked about the terms here cause I simply didn't believe that I understood the terms correctly , turned out everything was right and I guess everyone won big since you have a lot of spins which should reduce variance a lot

I wasn't as lucky as you, but can't complain about 186 mBTC from free spins  


Amazing promo! Too bad it will probably never happen again.

I am following your promotion on Instagram but I don't think the draw of the winner is fair because the winner selection is drawn by scrolling on the comment list. I hope in the next draw using a draw generator or others.

Hi DarkStar,

Pls pm me your user name and Ill follow up for you. Sorry for the slow response via email and live chat, im very surprised but will identify whats gone wrong.

thanks.

Steve.
sportsbet.io

Hi All,

Today the Grand Slam Tennis is back!!  The US Open is on and we have 2 weeks of top-class tennis ahead of us.

The match of the day has to be out of form Sharapova vs a fired-up Serena Williams. Anything is possible here as the two former world number ones should it out on Day 1 of the Open. Many of the Ladies will be hoping for an upset as Serena's form late in the tournaments lately has been pretty strong.

We are running a 2 week long US Open Leaderboard where you can win some decent cash if you finish in the top 10! Check out our promo page for more details and get betting today. Make sure you 'opt-in' to this promotion and check out the leaderboard updates daily!


We know Gennie Bouchard loves her Instagram account with upwards of 100,000 followers >> we are not quite as popular her yet, but we hope to be one day!
We are starting a great Instagram promotion offering free bets for sharing our page! It is as easy as that! check out the terms and conditions on our promo page now to ensure you get your free bets!

https://sportsbet.io/promotions

Check it out now!
regards,
Steve,
Sportsbet.io

Hi rohang, how did you go with your free bet last Friday? Other free bets will be paid out later today! Promo updates coming..
Its been quite a smooth week so far, so not too much to report on!

speak soon guys

Steve!
Sportsbet.io