How responsive is live chat? Is it maned by only one person or have you hired more people to help with this site?
I am imagining that you are the sole person who is offering support for this entire site.

Strangely, for the second time in a couple of weeks or so, it appears that my account is locked despite my never having even attempted to log in since the last time I complained about this happening and getting it unlocked. Guess it happened to someone else too on August 18th based on what I see in the thread. Can you guys please unlock my account again, user name JimGunn?  

So you also run a sports exchange right? The volume is not big, you should do more promotions.

I made an account on the website and it's looking pretty good! I'm not a fan on betting on sports especially if hockey is not available yet. I went over to the casino dice and I think I found my new dice site. The interface looks really nice and I especially love the balance over time graph. Never seen one on a dice site before. Just a couple questions, how do I increase my 500 satoshi faucet? And also why do we need the exchange balance, why can't we have one balance for all?

0.0004

I tried to log in to my account today and got this:

I found it really odd since I haven't logged on in more than 2 weeks, and I haven't done anything odd on your website. I doubt it was 5 failed attempts like you posted above (don't see why someone would try to hack my account that has no balance). Please unlock it for me (Username: DarkStar). Thanks.