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1

Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support)

on: April 18, 2013, 12:55:48 AM

Quote from: URSAY on April 17, 2013, 11:50:45 PM Quote from: kangaroos on April 17, 2013, 11:42:14 PM Quote from: kangaroos on April 17, 2013, 05:04:29 PM Quote ID: 8220533f-76bb-4b3f-965d-eca8d0547b6e Destination exchange: MtGox MtGox Account: M6972236X Amount: $500.00 ZipZap Account: 839108974 https://www.bitinstant.com/order_status/8220533f-76bb-4b3f-965d-eca8d0547b6e It is now Day 6. I still haven't received anything. The price went all the way down to $50 and I was not able to buy. At $50 I could have purchased 9.6 BTC. I sent the money to BitInstant with the intention of buying 8 BTC at $60/each (because I didnt think the price would drop to $50). Now that I missed that opportunity, I would like to receive the 8 BTC that I would have received if BitInstant was actually instant and I was able to purchase at $60. URSAY - Can we come to an agreement of 8 BTC to make up for losses caused by the slow service? I would be happy to submit any request for a refund. By refund do you mean 8 BTC? $480 / market low = 9.2 BTC But Im fine with only 8 BTC...

2

Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support)

on: April 17, 2013, 11:42:14 PM

Quote from: kangaroos on April 17, 2013, 05:04:29 PM Quote ID: 8220533f-76bb-4b3f-965d-eca8d0547b6e Destination exchange: MtGox MtGox Account: M6972236X Amount: $500.00 ZipZap Account: 839108974 https://www.bitinstant.com/order_status/8220533f-76bb-4b3f-965d-eca8d0547b6e It is now Day 6. I still haven't received anything. The price went all the way down to $50 and I was not able to buy. At $50 I could have purchased 9.6 BTC. I sent the money to BitInstant with the intention of buying 8 BTC at $60/each (because I didnt think the price would drop to $50). Now that I missed that opportunity, I would like to receive the 8 BTC that I would have received if BitInstant was actually instant and I was able to purchase at $60. URSAY - Can we come to an agreement of 8 BTC to make up for losses caused by the slow service?

3

Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support)

on: April 17, 2013, 05:04:29 PM

Quote from: URSAY on April 16, 2013, 07:58:54 PM Quote from: kangaroos on April 16, 2013, 07:48:21 PM Quote from: URSAY on April 16, 2013, 02:16:05 PM Quote from: kangaroos on April 16, 2013, 04:27:50 AM Quote from: URSAY on April 16, 2013, 02:03:16 AM Quote from: kangaroos on April 16, 2013, 01:54:29 AM Can you manually push mine? Its been 70+ hours and I have received nothing. I submitted a ticket to support on Saturday. Quote ID: 8220533f-76bb-4b3f-965d-eca8d0547b6e Destination exchange: MtGox MtGox Account: M6972236X Amount: $500.00 ZipZap Account: 839108974 https://www.bitinstant.com/order_status/8220533f-76bb-4b3f-965d-eca8d0547b6e PUSHED! How long should it take after being manually pushed? If it would be easier, you can change my order to a "Bitcoins to email" order and send 8.2 BTC ($480 / $58 = 8.2 BTC) to the address I provided when I ordered (nlewis5000@gmail.com). Adding changes to an order would only complicate the issue. It is reasonable to push a zipzap order every 24 hours. Do you need another push? Yes!! Re-push if possible. I know other people have been waiting longer, but I have been waiting 90+ hours (and about 20 hours since the last push). Thank you for your help!!! PUSHED! Day 6. I still haven't received anything. The price went all the way down to $50 and I was not able to buy. At $50 I could have purchased 9.6 BTC. I sent the money to BitInstant with the intention of buying 8 BTC at $60/each (because I didnt think the price would drop to $50). Now that I missed that opportunity, I would like to receive the 8 BTC that I would have received if BitInstant was actually instant and I was able to purchase at $60.

4

Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support)

on: April 16, 2013, 07:48:21 PM

Quote from: URSAY on April 16, 2013, 02:16:05 PM Quote from: kangaroos on April 16, 2013, 04:27:50 AM Quote from: URSAY on April 16, 2013, 02:03:16 AM Quote from: kangaroos on April 16, 2013, 01:54:29 AM Can you manually push mine? Its been 70+ hours and I have received nothing. I submitted a ticket to support on Saturday. Quote ID: 8220533f-76bb-4b3f-965d-eca8d0547b6e Destination exchange: MtGox MtGox Account: M6972236X Amount: $500.00 ZipZap Account: 839108974 https://www.bitinstant.com/order_status/8220533f-76bb-4b3f-965d-eca8d0547b6e PUSHED! How long should it take after being manually pushed? If it would be easier, you can change my order to a "Bitcoins to email" order and send 8.2 BTC ($480 / $58 = 8.2 BTC) to the address I provided when I ordered (nlewis5000@gmail.com). Adding changes to an order would only complicate the issue. It is reasonable to push a zipzap order every 24 hours. Do you need another push? Yes!! Re-push if possible. I know other people have been waiting longer, but I have been waiting 90+ hours (and about 20 hours since the last push). Thank you for your help!!!

5

Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support)

on: April 16, 2013, 04:27:50 AM

Quote from: URSAY on April 16, 2013, 02:03:16 AM Quote from: kangaroos on April 16, 2013, 01:54:29 AM Can you manually push mine? Its been 70+ hours and I have received nothing. I submitted a ticket to support on Saturday. Quote ID: 8220533f-76bb-4b3f-965d-eca8d0547b6e Destination exchange: MtGox MtGox Account: M6972236X Amount: $500.00 ZipZap Account: 839108974 https://www.bitinstant.com/order_status/8220533f-76bb-4b3f-965d-eca8d0547b6e PUSHED! How long should it take after being manually pushed? If it would be easier, you can change my order to a "Bitcoins to email" order and send 8.2 BTC ($480 / $58 = 8.2 BTC) to the address I provided when I ordered (nlewis5000@gmail.com).

6

Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support)

on: April 16, 2013, 01:54:29 AM

Can you manually push mine? Its been 70+ hours and I have received nothing. I submitted a ticket to support on Saturday. Quote ID: 8220533f-76bb-4b3f-965d-eca8d0547b6e Destination exchange: MtGox MtGox Account: M6972236X Amount: $500.00 ZipZap Account: 839108974 https://www.bitinstant.com/order_status/8220533f-76bb-4b3f-965d-eca8d0547b6e

7

Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support)

on: April 15, 2013, 05:33:51 AM

I have received nothing after 60+ hours. I submitted a ticket to support on Saturday. Order: 8220533f-76bb-4b3f-965d-eca8d0547b6e Amount: $500.00 Date: Sat Apr 13 02:59:11 2013 https://www.bitinstant.com/order_status/8220533f-76bb-4b3f-965d-eca8d0547b6e

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