I personally would like to tell everyone that this is not a scam, but I am not entirely sure. Here is what I can tell you all. I did have an issue with over 730 MCAP not funding and it scared the crap out of me. After a lot of noise, I was finally able to get the attention of what appears to be an insanely small team. They finally fixed the problem. I then heard from many, many others writing me asking why I got my money and not them. The ratio of tickets to investors was about 20% a few days ago. Meaning that over 1000 investors went through the same panic that I did.
This concerns me as a current investor in MCAP because I don't want those 1000 people writing negative reviews EVERYWHERE about MCAP! That could really hurt its future. So may I make some suggestions to MCAP.
First of all, establish an easier way to communicate with your investors! Let me say that again and maybe it will hit home. ESTABLISH AN EASIER WAY TO COMMUNICATE WITH YOUR INVESTORS! Here is a link to a VERY good messaging app that will help you accomplish this, "www.smartsupp.com". You can even see an implementation of this app working at www.prusa3d.com. They are selling 3d printers like crazy because YOU CAN TALK TO THEM! Secondly, make a youtube video of the team communicating with the world about your product. This would allow us to put a real face to the project. If you are more transparent then its very difficult to be accused of bad things.
Hopefully, you will see that I am truly trying to help you with things suggestions (and myself) (and everyone else).