Dear Blackithart
We have passed on your query to the customer support team and they are looking into it right now.
Resolution will be found and you will be contacted by Customer Support rep shortly.
Apologies for any inconvenience caused
Kind regards,
Nebeus team
Thanks. After my message here NBTK (from my ticket) had appeared at my Nebeus account.
But I won't be Blackithart if I'd not try one more transaction. And guess what - the same situation:
- I have sent another one 500 NBTK to Nebeus Account from YoBit.io
- Etherscan had gave 67 block confirmations
- There is no another 500 NBTK at my Nebeus account
As I understand this side of project doesn't actually work at automatic mode. U had just put in 500 NBTK at your DB when I wrote my message here.