Hello everyone I did transfer 2 days ago to changelly.com its like shapeshift service, they were scammed my 60 BTC and not refund Ethereum or BTC to my wallet.. still no response I have opened like 4 tickets what should I do next?!

Happened to me too, i exchange 60 btc to 850+ Ethereum still not ethereum on my wallet and transfer is completed!

https://www.reddit.com/r/Changelly/comments/6cqg5q/changed_60_btc_to_850_ethereum_transfer_is/

i created 10 tickets no one is answer... 3 days already.