Hello,

Thanx for reply.
I can not see the money in Blockexplorer or any other bitcoin explorers.
I refreshed all my internet cache and i use multiple pc's and android app.
It just shows - 550 EURO BTC thats all. All transactions were confirmed i used high fees around 450 Satoshi/bit.
My big mistake was that i have refunded it while it was -550 EUR BTC with around 1250 EUR BTC,
so my balance was positive back as you can tell + 700 EUR BTC.
I had just to refund to Electrum what i am now using.
I mailed to Blockchain support and after the first mail from my original adres i use on Blockchain they suspended me from Zendesk Support.
I mailed back severall times with another mailadres but they just don't response anymore.
As i think there must yet a IT expert that can solve this problems.
I feel really stolen from Blockchain.

I think i gonna give it up i tried all i can...

Thx for help,
Johannes

Hello,

On Saturday 20 May in the evening, my ballance was 0 BTC.
In that week i did much transactions but there were big delays an the network was backlogged.
At this time all my transactions are confirmed and there where no double spends.

When i looked into my account on Sunday 21 May i had a negative ballance off -550 EUR BTC.
The days before and the same day Sunday, sometimes my funds did not load.
So i am sure it is a bug in Blockchain.

I Emailed Blockchain many times and they say it was because network was backlogged and there where unconfirmed transactions and blabla...
I spit out all my adresses i have used on Blockr.io and all transactions had no issues. All was fine.
I Emailed Blockchain again and again i gave my xpub but they don't respond anymore.

What can i do in this situation and is there somebody with the same issue?

Thanx in advance,
Johannes

Hello,

Is here an experient bitcoin user to spit out my account, i loose 550 euro btc on blockchain wallet?
I give you my wallet seeds,password and lgin identifier.
I give 100 eur btc to the one who can see what was going wrong and solve the problem.
pvt mail me too kamusha@hotmail.com.

thx in advance,
jva

Hello,

This was my main adres
1KpdFtqfMMNTkQ8JrkSn7dyA3TSBCgPWbM

thx for reply

Hello,

I think there went something wrong with this transaction.
https://blockchain.info/tx/7ce761daa1ab14795a6058059768a06a339a13d567c613806e80c3b9ceb80d4b

look at ==>taken over by IP    0.0.0.0 (whois)?
I support to Blockchain but no answers at the moment.

thx in advance.

Hello,

How do i make a support ticket?
They have me suspended from their ZENDESK, i cant login anymore.
Any other ways to contact them?

thx in advance

Hello,

My account is around 2 years old, i logged in that period several times. I did some transfers on Saturday 20, they where all not confirmed.
I woke up Sunday 21 and i see my balance is -550 EUR BTC.
At these days there where many problems with blockchain and als did not load my funds several times.
But i was stupid, i did not take a screenshot and i added back 1500 eurBTC in my blockchain account.
So my funds where at 950.
I must had it transfer to my electrum wallet and let the blockchain account beeing negative.

I hope i can get it back but it will be hard because blockchain support suspended me an no phone and email.

THX for reply,

Hello,

When i logged in to my Blockchain account on sunday 21 May 2017,
i saw that my balance was around 550 EUR BTC NEGATIVE.

Also there were many issues on Blockchain in that period.
Sometimes when i logged in my funds did not load.

My question is how can this be so a big negative balance.
Support from Blockchain do not respond.
Is there a possibility to check  what is going wrong?

ps: sorry for my bad English

Thx in advance,
JVA