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1  Bitcoin / Mining support / Re: Antminer S9 one hashboard stop appearing in STATUS on: December 06, 2017, 07:05:24 AM
Hi all, Angry

I got Bitman response:

Please try these three methods to reset your machine: https://enforum.bitmain.com/bbs/topics/3957
Then load the firmware from this page: https://shop.bitmain.com/support.htm?pid=00720161126080548570Q2tDBXAH065D
Select the file in the last row of the table.
Run the miner for 20 minutes after loading the firmware.

If the issue is not resolved please carefully read and follow these instructions to create a Repair ticket and ship the machine back to us: https://shop.bitmain.com/workOrderGuide.htm

Please let us know if you have additional questions or concerns.

 Sad
I made all the attempts and no success the middle hashboard still does not back work.

complicated to have to send the complete machine to repair only the board that this problem., they should make change of hashboard with problem even if it has some cost.

and the time of receiving the machine back and  absurd custom tax rates depending on the country that will be charged.

I'm trying to contact some technician in China to do repair and send only the hashboard with problem.  Undecided Angry



2  Bitcoin / Mining support / Re: Antminer S9 one hashboard stop appearing in STATUS on: November 26, 2017, 01:19:33 AM
Hi,  i have this same problem with s9 13.5  Cry
a hashboard disappeared from the panel, now only working with two hashboards.
I have already done firmware update several times, already tested the hashboard in other connectors and the cable of the controller card also and nothing to work,
I noticed that when the equipment is turned on, the red light on the hashboard lights, but then it goes out and does not come back on again

If anyone has any solutions thank you for the attention. Thank you very much, good luck to all.

look img panel.
https://i.imgur.com/DXlMUib.png


***
After 1 day off the machine and restart again and the hashboard show in panel as the image shows, but the temperature is marking 0.

Any solution Huh please
All thanks




kernel log

Code:
Miner fix freq ...
read PIC voltage=940 on chain[5]
Chain:5 chipnum=63
Asic[ 0]:600
Asic[ 1]:600 Asic[ 2]:600 Asic[ 3]:600 Asic[ 4]:600 Asic[ 5]:600 Asic[ 6]:600 Asic[ 7]:600 Asic[ 8]:600
Asic[ 9]:600 Asic[10]:600 Asic[11]:600 Asic[12]:600 Asic[13]:600 Asic[14]:600 Asic[15]:600 Asic[16]:600
Asic[17]:600 Asic[18]:600 Asic[19]:600 Asic[20]:600 Asic[21]:600 Asic[22]:600 Asic[23]:600 Asic[24]:600
Asic[25]:600 Asic[26]:600 Asic[27]:600 Asic[28]:600 Asic[29]:600 Asic[30]:600 Asic[31]:600 Asic[32]:600
Asic[33]:600 Asic[34]:600 Asic[35]:600 Asic[36]:600 Asic[37]:600 Asic[38]:600 Asic[39]:600 Asic[40]:600
Asic[41]:600 Asic[42]:600 Asic[43]:600 Asic[44]:600 Asic[45]:600 Asic[46]:600 Asic[47]:600 Asic[48]:600
Asic[49]:600 Asic[50]:600 Asic[51]:600 Asic[52]:600 Asic[53]:600 Asic[54]:600 Asic[55]:600 Asic[56]:600
Asic[57]:600 Asic[58]:600 Asic[59]:600 Asic[60]:600 Asic[61]:600 Asic[62]:600
Chain:5 max freq=600
Chain:5 min freq=600

read PIC voltage=940 on chain[6]
Chain:6 chipnum=63
Asic[ 0]:600
Asic[ 1]:600 Asic[ 2]:600 Asic[ 3]:600 Asic[ 4]:600 Asic[ 5]:600 Asic[ 6]:600 Asic[ 7]:600 Asic[ 8]:600
Asic[ 9]:600 Asic[10]:600 Asic[11]:600 Asic[12]:600 Asic[13]:600 Asic[14]:600 Asic[15]:600 Asic[16]:600
Asic[17]:600 Asic[18]:600 Asic[19]:600 Asic[20]:600 Asic[21]:600 Asic[22]:600 Asic[23]:600 Asic[24]:600
Asic[25]:600 Asic[26]:600 Asic[27]:600 Asic[28]:600 Asic[29]:600 Asic[30]:600 Asic[31]:600 Asic[32]:600
Asic[33]:600 Asic[34]:600 Asic[35]:600 Asic[36]:600 Asic[37]:600 Asic[38]:600 Asic[39]:600 Asic[40]:600
Asic[41]:600 Asic[42]:600 Asic[43]:600 Asic[44]:600 Asic[45]:600 Asic[46]:600 Asic[47]:600 Asic[48]:600
Asic[49]:600 Asic[50]:600 Asic[51]:600 Asic[52]:600 Asic[53]:600 Asic[54]:600 Asic[55]:600 Asic[56]:600
Asic[57]:600 Asic[58]:600 Asic[59]:600 Asic[60]:600 Asic[61]:600 Asic[62]:600
Chain:6 max freq=600
Chain:6 min freq=600

read PIC voltage=940 on chain[7]
Chain:7 chipnum=63
Asic[ 0]:600
Asic[ 1]:600 Asic[ 2]:600 Asic[ 3]:600 Asic[ 4]:600 Asic[ 5]:600 Asic[ 6]:600 Asic[ 7]:600 Asic[ 8]:600
Asic[ 9]:600 Asic[10]:600 Asic[11]:600 Asic[12]:600 Asic[13]:600 Asic[14]:600 Asic[15]:600 Asic[16]:600
Asic[17]:600 Asic[18]:600 Asic[19]:600 Asic[20]:600 Asic[21]:600 Asic[22]:600 Asic[23]:600 Asic[24]:600
Asic[25]:600 Asic[26]:600 Asic[27]:600 Asic[28]:600 Asic[29]:600 Asic[30]:600 Asic[31]:600 Asic[32]:600
Asic[33]:600 Asic[34]:600 Asic[35]:600 Asic[36]:600 Asic[37]:600 Asic[38]:600 Asic[39]:600 Asic[40]:600
Asic[41]:600 Asic[42]:600 Asic[43]:600 Asic[44]:600 Asic[45]:600 Asic[46]:600 Asic[47]:600 Asic[48]:600
Asic[49]:600 Asic[50]:600 Asic[51]:600 Asic[52]:600 Asic[53]:600 Asic[54]:600 Asic[55]:600 Asic[56]:600
Asic[57]:600 Asic[58]:600 Asic[59]:600 Asic[60]:600 Asic[61]:600 Asic[62]:600
Chain:7 max freq=600
Chain:7 min freq=600

max freq = 600
set baud=1
Chain[J6] PIC temp offset=62,-4,0,0,0,0,0,0
Chain[J6] chip[244] use PIC middle temp offset=-4 typeID=55
New offset Chain[5] chip[244] local:36 remote:38 offset:29
Chain[J6] chip[244] get middle temp offset=29 typeID=55
Chain[J7] PIC temp offset=62,-4,0,0,0,0,0,0
Chain[J7] chip[244] use PIC middle temp offset=-4 typeID=55
New offset Chain[6] chip[244] local:28 remote:30 offset:28
Chain[J7] chip[244] get middle temp offset=28 typeID=55
Chain[J8] PIC temp offset=62,-5,0,0,0,0,0,0
Chain[J8] chip[244] use PIC middle temp offset=-5 typeID=55
New offset Chain[7] chip[244] local:34 remote:36 offset:29
Chain[J8] chip[244] get middle temp offset=29 typeID=55
Chain[J6] set working voltage=930 [23]
Chain[J7] set working voltage=930 [23]
Chain[J8] set working voltage=930 [23]
setStartTimePoint total_tv_start_sys=60 total_tv_end_sys=61
restartNum = 2 , auto-reinit enabled...
do read_temp_func once...
do check_asic_reg 0x08

get RT hashrate from Chain[5]: (asic index start from 1-63)
Asic[01]=75.0100 Asic[02]=66.4710 Asic[03]=68.3160 Asic[04]=72.4940 Asic[05]=70.1450 Asic[06]=66.2020 Asic[07]=68.2830 Asic[08]=70.0780
Asic[09]=69.8090 Asic[10]=70.3460 Asic[11]=68.6020 Asic[12]=65.0950 Asic[13]=70.9840 Asic[14]=71.7720 Asic[15]=68.8530 Asic[16]=73.5000
Asic[17]=70.3800 Asic[18]=70.8830 Asic[19]=72.7290 Asic[20]=66.9740 Asic[21]=68.7360 Asic[22]=64.9440 Asic[23]=61.6050 Asic[24]=62.5450
Asic[25]=60.3810 Asic[26]=62.2770 Asic[27]=68.5010 Asic[28]=64.8770 Asic[29]=63.6350 Asic[30]=67.4440 Asic[31]=68.0810 Asic[32]=66.7390
Asic[33]=66.2860 Asic[34]=67.7960 Asic[35]=72.8290 Asic[36]=64.3400 Asic[37]=68.1650 Asic[38]=66.5550 Asic[39]=67.4100 Asic[40]=73.5340
Asic[41]=68.2490 Asic[42]=71.0170 Asic[43]=71.3870 Asic[44]=70.8160 Asic[45]=66.5710 Asic[46]=68.9710 Asic[47]=66.4200 Asic[48]=70.2290
Asic[49]=76.7220 Asic[50]=70.8660 Asic[51]=68.6180 Asic[52]=72.9470 Asic[53]=71.3530 Asic[54]=64.4410 Asic[55]=63.6190 Asic[56]=69.0550
Asic[57]=68.0650 Asic[58]=71.3190 Asic[59]=71.4540 Asic[60]=69.7760 Asic[61]=70.5310 Asic[62]=64.8770 Asic[63]=71.2360

get RT hashrate from Chain[6]: (asic index start from 1-63)

get RT hashrate from Chain[7]: (asic index start from 1-63)
Asic[01]=71.9400 Asic[02]=70.3800 Asic[03]=73.7520 Asic[04]=69.9100 Asic[05]=75.0100 Asic[06]=75.4470 Asic[07]=67.8130 Asic[08]=69.2890
Asic[09]=66.5710 Asic[10]=63.0480 Asic[11]=68.2320 Asic[12]=73.0310 Asic[13]=62.5950 Asic[14]=75.3120 Asic[15]=71.5380 Asic[16]=69.2890
Asic[17]=66.7060 Asic[18]=64.3400 Asic[19]=73.9200 Asic[20]=70.8830 Asic[21]=74.5570 Asic[22]=70.3130 Asic[23]=64.2060 Asic[24]=66.9570
Asic[25]=67.1920 Asic[26]=65.7160 Asic[27]=68.4670 Asic[28]=64.4910 Asic[29]=70.0440 Asic[30]=69.1220 Asic[31]=70.1620 Asic[32]=68.3330
Asic[33]=70.6320 Asic[34]=67.2260 Asic[35]=76.0670 Asic[36]=68.4840 Asic[37]=63.5520 Asic[38]=73.6010 Asic[39]=64.5080 Asic[40]=68.0480
Asic[41]=70.5480 Asic[42]=67.0240 Asic[43]=70.3800 Asic[44]=74.7420 Asic[45]=70.9670 Asic[46]=59.5420 Asic[47]=72.2590 Asic[48]=63.4840
Asic[49]=70.1620 Asic[50]=66.6890 Asic[51]=66.3530 Asic[52]=70.4470 Asic[53]=69.4570 Asic[54]=72.2760 Asic[55]=71.3190 Asic[56]=72.5110
Asic[57]=64.5080 Asic[58]=70.7830 Asic[59]=69.2060 Asic[60]=64.2730 Asic[61]=70.4130 Asic[62]=67.0080 Asic[63]=73.0310
Check Chain[J6] ASIC RT error: (asic index start from 1-63)
Check Chain[J7] ASIC RT error: (asic index start from 1-63)
Asic[57]=348.613000
Check Chain[J8] ASIC RT error: (asic index start from 1-63)
Done check_asic_reg
do read temp on Chain[5]
Chain[5] Chip[62] TempTypeID=55 middle offset=29
Chain[5] Chip[62] local Temp=69
Chain[5] Chip[62] middle Temp=82
Done read temp on Chain[5]
do read temp on Chain[6]
Chain[6] Chip[62] TempTypeID=55 middle offset=28
read failed, old value: Chain[6] Chip[62] local Temp=0
read failed on Chain[6] Chip[62] middle Temp old value:0
Done read temp on Chain[6]
do read temp on Chain[7]
Chain[7] Chip[62] TempTypeID=55 middle offset=29
Chain[7] Chip[62] local Temp=66
Chain[7] Chip[62] middle Temp=78
Done read temp on Chain[7]
set FAN speed according to: temp_highest=82 temp_top1[PWM_T]=82 temp_top1[TEMP_POS_LOCAL]=69 temp_change=0 fix_fan_steps=0
FAN PWM: 84
read_temp_func Done!
CRC error counter=0

(Moderator note: This post was edited by frodocooper to use code tags.)
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