I exchanged a ton of EOS into litecoin last night, using their exchange system. I followed the deposit instructions, and deposited the right amount of EOS into THIS address: https://etherscan.io/token/EOS?a=0x662e253b5b7abf965554997628c492ca56678d84

The blockchain confirmed it within a few seconds, yet a day later, the exchange still hasnt updated and as a result I have not received my litecoins. I emailed them, messaged them on reddit and twitter with of course no response. I normally trade using shapeshift which is instant (at most an hour) but this is wait time is atrocious, the system is STILL asking me to deposit EOS in that address, the amount is correct and the address is correct, is Changelly broken right now or something?? Why isn't their support responding??

Also its just my luck that they stopped allowing reddit posts on their subreddit about transaction errors just yesterday. Of course.


Thanks guys, any help would be appreciated   I'm down $3,000 until they either refund me or send through the litecoin, at which I fucking hope its the same rate as when the transaction was created.