Both of you have been very helpful.
Just an update on the situation.
The customer support team contacted me last night (an hour after I had got into contact with them, which impressed me at the time) and stated they had received my funds from my bank account ending in ***2 however the bank account you have registered to your Gemini account ends in ***3. They then asked to clarify the difference in accounts and asked if my bank was using an intermediary bank that uses a reference number (whatever that means) or I'll have my funds returned to my account. I got in touch with my bank and discovered they do not use an intermediary bank, which I then emailed back informing Gemini. An hour later I received a $20 credit funded to my Gemini account and have heard nothing back from them since. I have emailed them several times since asking them to verify the status of my money.
Now what's strange about the situation is that I have wired money into my Gemini account before at a much lower amount so I have no clue why this support rep would tell me my bank account ends in ***3 when it worked just fine before. I am trying to stay patient but it worries that they were so quick at first, gave me a $20 credit, and have been MIA over 24 hours.