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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 19, 2013, 08:38:39 PM
Quote from: URSAY on April 19, 2013, 08:21:05 PM
Quote from: alphagolf2231 on April 19, 2013, 08:08:22 PM
Hi there,
Could you please check for any problems with my funds?
I've received a payment confirmation email, but still haven't got the amount credited.

Quote ID   3c8eb6a6-76da-40e7-b83f-a5988e2e5a84
Event ID   09b75765-4d24-4fcd-9d68-4b4c4383c0a1
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   MtGox
Destination account   M21398787X
Event ID   (Thu Apr 18 17:57:12 2013)   09b75765-4d24-4fcd-9d68-4b4c4383c0a1   
zipzap code number: 634671184

Cheers!
Kind regards!






Have you logged your issue thru our main support channel?

bitinstant.com/contact


Last time it didn't work well.
I'll try it now. Sorry about it!
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 19, 2013, 08:08:22 PM
Hi there,
Could you please check for any problems with my funds?
I've received a payment confirmation email, but still haven't got the amount credited.

Quote ID   3c8eb6a6-76da-40e7-b83f-a5988e2e5a84
Event ID   09b75765-4d24-4fcd-9d68-4b4c4383c0a1
Amount you paid   $500.0 USD
Amount you will receive   $480.05 USD
Destination exchange   MtGox
Destination account   M21398787X
Event ID   (Thu Apr 18 17:57:12 2013)   09b75765-4d24-4fcd-9d68-4b4c4383c0a1   
zipzap code number: 634671184

Cheers!
Kind regards!
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