KRAKEN REQUEST #293399 Hi, I'm having a bad time with Kraken speed with my deposit. Please, can someone explain what could have happened? May 17: 1€ (test) transfer to my Kraken account. Processed within 8 hours after transfer confirmation from my bank ING. May 18: 50€ (test) transfer to my Kraken account. Processed within 8 hours after transfer confirmation from my bank ING. May 23: 1,800€ transfer to my Kraken account. more than 48 hours after confirmation from my bank ING, AND NO MONEY HAS ARRIVED YET AT MY KRAKEN'S ACCOUNT. So my first "real" deposit gets lost. I got confident with my test transfers but the real one fails. Probably bad luck, I don't know. But Kraken's web is also very slow now and it is down quite often in the last two days. I am quite worried. And why is support so slow? Last took 4/5 days. Thanks.
|