Oh wow just when you think a shitty company can't get any lower. I login to their zendesk and look at my tickets and they've marked all of my e-mails regarding this issue as "Solved" when absolutely NOTHING has been resolved yet. Nothing at all.




 They simply don't give a shit.

I have made a formal complaint against Cloudbet.com for I now believe is a deliberate misgrading to scam me out of my money. I made a live bet of .21 bitcoins or $531 on Richard Gasquet to beat Gael Monfils. After the match was rained out yesterday the match continued today and Richard Gasquet was forced to retire due to injury. Cloudbet.com's live betting rules (as are everybodys live betting rules) stipulate and I quote

"Tennis
In case of a retirement and walk over of any player all undecided bets are considered void."

 They graded my wager as a LOSS attached here

 Their response in subsequent e-mails was simply giving me the run around telling me they have informed their sportsbook of the enquery.

 It has been nearly 6 hours since the misgrade and 5 hours since they've been notified and made aware of this misgrade and they still have yet to resolve this issue.

 I believe this is a deliberate act on their part to scam people who may be unsuspecting of the rules on the website as pre-live bet retirements will be graded however all live bets will not be. But I suspect most bettors don't even look at the rules, even so I've read enough credible complaints about CloudBet trying to scam people that I believe this company may be wholly corrupt and is a scam organization that skims money off unsuspecting gamblers to make extra profits.

I strongly urge everybody to report any misgrades, withdrawl issues and any attempts by them to not let you post a bet. I have tried to make several live bets that they took my money out of my account for and then when I refresh 20 seconds later the money is back in my account and no bet slip was ever given. Their live betting is extremely unreliable and very questionable.