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Thanks for the quick work on getting the Order ID! Logged.  My money is in my Gox account! You are the best, URSAY. Thanks! |
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I made a deposit through ZipZap on Wednesday, April 3 at 10:42 am and have not seen the funds appear in my Mt.Gox account (266386, or M25266386X). I have contacted Mt.Gox, and they have told me to contact BitInstant for a "transaction confirmation." I do not have a record of my Quote ID or Order ID because I thought I would receive an email copy of those details (this is my first time doing this). I sincerely hope that I'm not screwed out of my money because I don't have those details.
Please let me know what information you need to retrieve details of this transaction and we can determine where to go from there.
I made this deposit during the big Bitcoin inflation a few weeks ago, and I did notice shortly after I made the deposit, and while Gox was reporting outages, that they changed the format of account numbers, adding a few more digits. I really hope that my funds can still make it despite that change. But then again, that's probably up to Gox.
Thanks in advance, URSAY.
You can go back in your browser history to find your order and/or quote IDs. If you have a zipzap acct. # you can also provide that 9 digit # so I can look up your issue. You will also want to log your issue thru our main support channel at... bitinstant.com/contact Thanks. My browser clears history every time I close it, so I can't get to those IDs. I did keep the zipzap payment slip, however. And I have sent a support email through that very page on April 8. 
Zipzap acct # 327660882 $103.95Thanks for your quick reply and assistance. It looks like you may of gotten caught up in the Gox acct. # change. What is your new Gox MX acct. #? Have you logged your issue thru our main support channel? bitinstant.com/contact I am working on getting the resources to solve these issues on my own. I hope to have these powers soon. Sorry for any delays. Is there a way for you to retrieve the QuoteID for me, for this transaction, since it is apparently required in order to submit a ticket? You can PM it for privacy if you need. Order ID # a992c756-6dbe-41bf-9047-4fe4d8983c27 Thanks for the quick work on getting the Order ID! Logged. |
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I made a deposit through ZipZap on Wednesday, April 3 at 10:42 am and have not seen the funds appear in my Mt.Gox account (266386, or M25266386X). I have contacted Mt.Gox, and they have told me to contact BitInstant for a "transaction confirmation." I do not have a record of my Quote ID or Order ID because I thought I would receive an email copy of those details (this is my first time doing this). I sincerely hope that I'm not screwed out of my money because I don't have those details.
Please let me know what information you need to retrieve details of this transaction and we can determine where to go from there.
I made this deposit during the big Bitcoin inflation a few weeks ago, and I did notice shortly after I made the deposit, and while Gox was reporting outages, that they changed the format of account numbers, adding a few more digits. I really hope that my funds can still make it despite that change. But then again, that's probably up to Gox.
Thanks in advance, URSAY.
You can go back in your browser history to find your order and/or quote IDs. If you have a zipzap acct. # you can also provide that 9 digit # so I can look up your issue. You will also want to log your issue thru our main support channel at... bitinstant.com/contact Thanks. My browser clears history every time I close it, so I can't get to those IDs. I did keep the zipzap payment slip, however. And I have sent a support email through that very page on April 8.
Zipzap acct # 327660882 $103.95Thanks for your quick reply and assistance. It looks like you may of gotten caught up in the Gox acct. # change. What is your new Gox MX acct. #? Have you logged your issue thru our main support channel? bitinstant.com/contact I am working on getting the resources to solve these issues on my own. I hope to have these powers soon. Sorry for any delays. Is there a way for you to retrieve the QuoteID for me, for this transaction, since it is apparently required in order to submit a ticket? You can PM it for privacy if you need. |
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I made a deposit through ZipZap on Wednesday, April 3 at 10:42 am and have not seen the funds appear in my Mt.Gox account (266386, or M25266386X). I have contacted Mt.Gox, and they have told me to contact BitInstant for a "transaction confirmation." I do not have a record of my Quote ID or Order ID because I thought I would receive an email copy of those details (this is my first time doing this). I sincerely hope that I'm not screwed out of my money because I don't have those details.
Please let me know what information you need to retrieve details of this transaction and we can determine where to go from there.
I made this deposit during the big Bitcoin inflation a few weeks ago, and I did notice shortly after I made the deposit, and while Gox was reporting outages, that they changed the format of account numbers, adding a few more digits. I really hope that my funds can still make it despite that change. But then again, that's probably up to Gox.
Thanks in advance, URSAY.
You can go back in your browser history to find your order and/or quote IDs. If you have a zipzap acct. # you can also provide that 9 digit # so I can look up your issue. You will also want to log your issue thru our main support channel at... bitinstant.com/contact Thanks. My browser clears history every time I close it, so I can't get to those IDs. I did keep the zipzap payment slip, however. And I have sent a support email through that very page on April 8.
Zipzap acct # 327660882 $103.95Thanks for your quick reply and assistance. It looks like you may of gotten caught up in the Gox acct. # change. What is your new Gox MX acct. #? |
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I made a deposit through ZipZap on Wednesday, April 3 at 10:42 am and have not seen the funds appear in my Mt.Gox account (266386, or M25266386X). I have contacted Mt.Gox, and they have told me to contact BitInstant for a "transaction confirmation." I do not have a record of my Quote ID or Order ID because I thought I would receive an email copy of those details (this is my first time doing this). I sincerely hope that I'm not screwed out of my money because I don't have those details.
Please let me know what information you need to retrieve details of this transaction and we can determine where to go from there.
I made this deposit during the big Bitcoin inflation a few weeks ago, and I did notice shortly after I made the deposit, and while Gox was reporting outages, that they changed the format of account numbers, adding a few more digits. I really hope that my funds can still make it despite that change. But then again, that's probably up to Gox.
Thanks in advance, URSAY.
You can go back in your browser history to find your order and/or quote IDs. If you have a zipzap acct. # you can also provide that 9 digit # so I can look up your issue. You will also want to log your issue thru our main support channel at... bitinstant.com/contact Thanks. My browser clears history every time I close it, so I can't get to those IDs. I did keep the zipzap payment slip, however. And I have sent a support email through that very page on April 8.
Zipzap acct # 327660882 $103.95Thanks for your quick reply and assistance. |
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I made a deposit through ZipZap on Wednesday, April 3 at 10:42 am and have not seen the funds appear in my Mt.Gox account (266386, or M25266386X). I have contacted Mt.Gox, and they have told me to contact BitInstant for a "transaction confirmation." I do not have a record of my Quote ID or Order ID because I thought I would receive an email copy of those details (this is my first time doing this). I sincerely hope that I'm not screwed out of my money because I don't have those details.
Please let me know what information you need to retrieve details of this transaction and we can determine where to go from there.
I made this deposit during the big Bitcoin inflation a few weeks ago, and I did notice shortly after I made the deposit, and while Gox was reporting outages, that they changed the format of account numbers, adding a few more digits. I really hope that my funds can still make it despite that change. But then again, that's probably up to Gox.
Thanks in advance, URSAY.
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