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Yes I have had the same experience, I have been approved for tier 2 transactions and I have made a transaction of €245 that they have taken from my bank account however it still says to verify my Iban number? I didn't deposit the £0.01 which i appreciate its what they asked for but instead I brought some stratis shares by sending the money to the same bank account that they wanted me to send £0.01 so I dnt understand why I have to verify my Iban? And when I go to verify my Iban it tells me to deposit £0.01 again which I feel is pointless as I've already deposited money and it's been taken by litebit. Does anyone know why they are asking me to verify my Iban for the account they have already taken money from, and yes the haven't responded to any of my emails since Saturday. I hope it's not a scam because they haven't replied to any of my emails. I am pretty new to this and my first experience is not going well.
Hi I dont think its a scam, I had the same thing, I started buying via another bank account that wasnt verified yet so I still had to verify it by sending the transaction (I just did the 1 euro version for immediate verification).
Sometimes if you try other routes/workarounds, the company processes just don't see it, as they are automated a lot these days. Not sure if its the case here, but I think its just best to follow the usual route of the 0,01 verification.
I have been buying and selling some and getting the money back on my bank account after sales, so all seems to work fine in the end. There is just some maintenance sometimes, out of stocks and some delay on order and email questions. But I also had quick response through facebook Dm's.
I think its due to the growth of number of customers these things happen
