hello all
i discovered this thread unfortunately after i transferred my ether to polo
and as everyone else
on etherscan.io it said success but no funds appeared on the polo wallet
and o course after reading the comments i was afraid and even though it was just two hours past from my transaction i opened a ticket
i had opened some tickets in teh past with no response or with a  response after 2 months which was crazy
to my surprise i got an email after 2 hours  informing me that my funds were now available on my polo ether wallet
i checked and it was there
maybe im lucky? or things are moving forward for polo...not sure but thankfully funds are there