You got in and out quickly and transferred your XRP to Gatehub. It is when you use SEPA with them and try to get your money out or when you try to contact them for an issue is when you will see how unreliable they are. There is no way to contact them via email or get in touch with a person and the automatic ticketing system is completely useless.

You say that they were in Dutch news recently. Do you happen to know which authority (like trading standards) to contact in Netherlands? I would appreciate your input on this. Regards

I am having the same problem with them. I think they are about to do a run with all the money and coins. Its now been three weeks they are messing me around on Tier 3 verification. You get a reply to your ticket in about 5 days but the reply is meaningless so you start the same question again with a a new ticket and the cycle continues. No reply to tweets either.

Do yourself a favour and get your money and coins out ASAP.

If someone wants, I can supply my communication, evidence, tickets and silly replies from them.

Could someone please tell me if they know how to report them to the authorities in Netherlands?

Regards