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What happen to the telegram group which was linked to slack.. It says no longer accessible now? Do we have another new group created?
https://t.me/sonm_eng - to this one? it's working well |
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I can confirm my issue was resolved very quickly by support. Somewhere I had picked up the wrong custom token address.
i need help to. i made three transactions with BTC. the status of two of them is: Confirmed, tokens in transit. the third one is not visible. for the third one i used the ETH address of the first one. when will they arrive at my ETH address? and what is the name etc of the token inside ETH? Please send information about all transactions to me directly, and here: support@sonm.io |
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Thank you, I have emailed the support address. I gave my ETH address and used the BTC address that was then displayed on your contribution page.
I think it would be helpful to reply here for others to say how long the delays are in these sorts of cases to reduce worry.
Well.. you have your tokens. Support will send you instruction how to add them to your wallet. Good luck, John |
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Is there any indication being given of how long non-ETH contributions (in my case BTC) take to generate the SNM transfer to my ETH address? The online support was overwhelmed when I asked 10 hours ago and now there is no online chat available. I paid my BTC to the Bitcoin address given on the page for me once I had entered my ETH address.
Give me all the information about your transaction, and please inform us here support@sonm.io |
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hi kids this is interesting https://blog.cyber.fund/satoshi-fund-sonm-ico-report-d9aec0513fb8somethings note worthy U.S. citizens and permanent residents of the United States, as well as those who have a primary residence or domicile in the U.S., including Puerto Rico, the U.S. Virgin Islands, and any other U.S. territories may not participate in ICO is this enforceable? Dividends to SONM token holders will be allocated as a percentage from the network fees this is unique among ico's ? and potentially get the sec attention SNM transfer will be restricted for security reasons for one month after ICO closes; all unredeemed tokens will be burned what does this mean exactly? SNM transfer's restricted only for devs. |
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Well damn... and I am assuming you have confirmations on your DASH txid then. I hope support get back to you. I just bought some about an hour ago and they arrived promptly after I got 3 confirmations on my BTC transaction although the exchange rate was a little low. I am guessing it was the fee taken out for shapeshift.
i can prove everything, i sent to them 2 mail with DASH id transaction, eth address ecc..., i double checked on their site eth address - dash address just to know if i was wrong with the DASH address during dash transaction. Nothing, everything is ok but they are just ignoring me, after 24 hours my first mail they answered me that they are solving problem in 2 hours, nothing after 5 hours write me in PM about your problem. |
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Okay, it sounds quite calming. But I didn't get my tokens for ETC deposit and it depresses me hard. However I got a mesage from support@sonm.io: 10:06 PM (45 minutes ago) At the moment our team is still working on the issue with BTC and altcoin deposits. Due to the Ethereum network lags, BTC and altcoin transactions data are still being processed by the network and ICO smart contract.
Transactions will surely be either processed or returned within couple of hours.
Don't worry! The team is working hard on it at the moment. If they will return my funds in couple of hours it would be the best decision. Then I could send them again with ether. well if you already sent your money and they are already processing in our smart-contract it's kinda impossible to send them back, that's why the only option for now is really just wait. It's sad and i think i must say sorry for such things, but first participants, who sent their BTCs like 17:30 UTC yesterday got their SNMs like hour ago (and that's not even all the participants). You can PM me if you want, or write to the support in few hours Point is that some investors have received the same deposit addresses not unique http://gastracker.io/addr/0xe77d26b80d5732efcba6422f9ebd7c5c31666d51 It means that devs can't know who sent all these ETC. I sent 143 ETC from 0xF4bb95Ab5182aD6c4fE9aA48Edd39Ad14D85c8FD The only right decision to solve this issue is to return all funds. well, for ETC you don't really need unique address to identify sender, so your tokens will find their way to your wallet sooner or later. Look, I put my ETH address at first as it was written in the instruction and after that I got a deposit address for ETC where I sent my coins. That's all. That address wasn't unique to identify who sent to this deposit address. Answer still the same) For ETC (if you paying with it) you don't really need unique address for transaction as we can still find out sender Tell me, how you'll know who sent from ETC address if I didn't tell you that this address is mine? There are only two addresses which you know is ETH deposit address and ETC contract address. Because the first one I gave you and the second one you gave me. What about the third address (ETC address which I used to send my ETC to ETC contract address) which you didn't know before the transaction? Don't forget, ETC contract address is not unique and it was used by many other people! Who from them has sent these 143 ETC? well i don't need to know if it's your address or not, transaction coming from this address - tokens going there. another transaction coming from another address? well, another tokens going there |
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Okay, it sounds quite calming. But I didn't get my tokens for ETC deposit and it depresses me hard. However I got a mesage from support@sonm.io: 10:06 PM (45 minutes ago) At the moment our team is still working on the issue with BTC and altcoin deposits. Due to the Ethereum network lags, BTC and altcoin transactions data are still being processed by the network and ICO smart contract.
Transactions will surely be either processed or returned within couple of hours.
Don't worry! The team is working hard on it at the moment. If they will return my funds in couple of hours it would be the best decision. Then I could send them again with ether. well if you already sent your money and they are already processing in our smart-contract it's kinda impossible to send them back, that's why the only option for now is really just wait. It's sad and i think i must say sorry for such things, but first participants, who sent their BTCs like 17:30 UTC yesterday got their SNMs like hour ago (and that's not even all the participants). You can PM me if you want, or write to the support in few hours Point is that some investors have received the same deposit addresses not unique http://gastracker.io/addr/0xe77d26b80d5732efcba6422f9ebd7c5c31666d51 It means that devs can't know who sent all these ETC. I sent 143 ETC from 0xF4bb95Ab5182aD6c4fE9aA48Edd39Ad14D85c8FD The only right decision to solve this issue is to return all funds. well, for ETC you don't really need unique address to identify sender, so your tokens will find their way to your wallet sooner or later. Look, I put my ETH address at first as it was written in the instruction and after that I got a deposit address for ETC where I sent my coins. That's all. That address wasn't unique to identify who sent to this deposit address. Answer still the same) For ETC (if you paying with it) you don't really need unique address for transaction as we can still find out sender |
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Well. I see. We will try to solve this problem as soon as possible. Stay tuned and be patient. You can write me in pm if you want as i'm the part of the team.
As a SOMN team member, can you please tell: 1) When the SOMN smart contract was published exactly (showing that funds are no longer escrowed)? 2) When exactly did you tell SebastianJu that he's not escrowing? 3) Did you inform investors in any way that the ICO is no longer escrowed? If no, why didn't you do that? 1) About 16:50 UTC yesterday. 2) Again, yesterday in the morning 3) Well, as i remember there were official statement after preICO about our work with escrow, etc. In april team came to the conclusion that this round will be without escrow, and as i remember someone had to report him about this decision, i can't tell was it done or not, but we didn't confirm anywhere the participation of escrow in ICO. And, well, here's the official point that i'm obliged to tell: "SONM uses multisignature address; three people have a key, they are Sergey Ponomarev, Alexey Antonov and SONM's advisor, Chronobank CEO Sergey Sergienko. We think that the trust towards SONM team members and Sergey Sergienko is much higher than the trust towards one person who recieves all funds as an escrow. SONM team believes that paying commission to the escrow guarant is an unnecessary investor's money spenditure and we have no right to trust Sebastian the money raised as he's not an authorized representative. SONM team had spoken to the advisors and made the described decision" Thanks for the detailed answer! But I'd like to point that escrow is still advertised on the OP "We'll use escrow with multisignature wallet and escrow to ensure safety for all the ICO participants. " I'll also try to find the statement (if it exists and was actually published). Correct me if I'm wrong, but I think that Sebastian has got way more reputation and trust in crypto world than 3 named team members/advisors and your statement about trust is simply wrong. Sebastian also said other variants were not discussed (multisig escrowed wallet, for example, involving several reputable escrow)... I'm absolutely sure investors should have the some form of control for the funds (escrow is best option), otherwise these 3 guys can do anything the want with "donated" money... Rather good statement tho, but, unfortunately as team decided not to have an escrow during ICO and use miltisig we never returned back to this question. |
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Well. I see. We will try to solve this problem as soon as possible. Stay tuned and be patient. You can write me in pm if you want as i'm the part of the team.
As a SOMN team member, can you please tell: 1) When the SOMN smart contract was published exactly (showing that funds are no longer escrowed)? 2) When exactly did you tell SebastianJu that he's not escrowing? 3) Did you inform investors in any way that the ICO is no longer escrowed? If no, why didn't you do that? 1) About 16:50 UTC yesterday. 2) Again, yesterday in the morning 3) Well, as i remember there were official statement after preICO about our work with escrow, etc. In april team came to the conclusion that this round will be without escrow, and as i remember someone had to report him about this decision, i can't tell was it done or not, but we didn't confirm anywhere the participation of escrow in ICO. And, well, here's the official point that i'm obliged to tell: "SONM uses multisignature address; three people have a key, they are Sergey Ponomarev, Alexey Antonov and SONM's advisor, Chronobank CEO Sergey Sergienko. We think that the trust towards SONM team members and Sergey Sergienko is much higher than the trust towards one person who recieves all funds as an escrow. SONM team believes that paying commission to the escrow guarant is an unnecessary investor's money spenditure and we have no right to trust Sebastian the money raised as he's not an authorized representative. SONM team had spoken to the advisors and made the described decision" Okay, it sounds quite calming. But I didn't get my tokens for ETC deposit and it depresses me hard. However I got a mesage from support@sonm.io: 10:06 PM (45 minutes ago) At the moment our team is still working on the issue with BTC and altcoin deposits. Due to the Ethereum network lags, BTC and altcoin transactions data are still being processed by the network and ICO smart contract.
Transactions will surely be either processed or returned within couple of hours.
Don't worry! The team is working hard on it at the moment. If they will return my funds in couple of hours it would be the best decision. Then I could send them again with ether. well if you already sent your money and they are already processing in our smart-contract it's kinda impossible to send them back, that's why the only option for now is really just wait. It's sad and i think i must say sorry for such things, but first participants, who sent their BTCs like 17:30 UTC yesterday got their SNMs like hour ago (and that's not even all the participants). You can PM me if you want, or write to the support in few hours Point is that some investors have received the same deposit addresses not unique http://gastracker.io/addr/0xe77d26b80d5732efcba6422f9ebd7c5c31666d51 It means that devs can't know who sent all these ETC. I sent 143 ETC from 0xF4bb95Ab5182aD6c4fE9aA48Edd39Ad14D85c8FD The only right decision to solve this issue is to return all funds. well, for ETC you don't really need unique address to identify sender, so your tokens will find their way to your wallet sooner or later. |
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Well. I see. We will try to solve this problem as soon as possible. Stay tuned and be patient. You can write me in pm if you want as i'm the part of the team.
As a SOMN team member, can you please tell: 1) When the SOMN smart contract was published exactly (showing that funds are no longer escrowed)? 2) When exactly did you tell SebastianJu that he's not escrowing? 3) Did you inform investors in any way that the ICO is no longer escrowed? If no, why didn't you do that? 1) About 16:50 UTC yesterday. 2) Again, yesterday in the morning 3) Well, as i remember there were official statement after preICO about our work with escrow, etc. In april team came to the conclusion that this round will be without escrow, and as i remember someone had to report him about this decision, i can't tell was it done or not, but we didn't confirm anywhere the participation of escrow in ICO. And, well, here's the official point that i'm obliged to tell: "SONM uses multisignature address; three people have a key, they are Sergey Ponomarev, Alexey Antonov and SONM's advisor, Chronobank CEO Sergey Sergienko. We think that the trust towards SONM team members and Sergey Sergienko is much higher than the trust towards one person who recieves all funds as an escrow. SONM team believes that paying commission to the escrow guarant is an unnecessary investor's money spenditure and we have no right to trust Sebastian the money raised as he's not an authorized representative. SONM team had spoken to the advisors and made the described decision" Okay, it sounds quite calming. But I didn't get my tokens for ETC deposit and it depresses me hard. However I got a mesage from support@sonm.io: 10:06 PM (45 minutes ago) At the moment our team is still working on the issue with BTC and altcoin deposits. Due to the Ethereum network lags, BTC and altcoin transactions data are still being processed by the network and ICO smart contract.
Transactions will surely be either processed or returned within couple of hours.
Don't worry! The team is working hard on it at the moment. If they will return my funds in couple of hours it would be the best decision. Then I could send them again with ether. well if you already sent your money and they are already processing in our smart-contract it's kinda impossible to send them back, that's why the only option for now is really just wait. It's sad and i think i must say sorry for such things, but first participants, who sent their BTCs like 17:30 UTC yesterday got their SNMs like hour ago (and that's not even all the participants). You can PM me if you want, or write to the support in few hours |
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Well. I see. We will try to solve this problem as soon as possible. Stay tuned and be patient. You can write me in pm if you want as i'm the part of the team.
As a SOMN team member, can you please tell: 1) When the SOMN smart contract was published exactly (showing that funds are no longer escrowed)? 2) When exactly did you tell SebastianJu that he's not escrowing? 3) Did you inform investors in any way that the ICO is no longer escrowed? If no, why didn't you do that? 1) About 16:50 UTC yesterday. 2) Again, yesterday in the morning 3) Well, as i remember there were official statement after preICO about our work with escrow, etc. In april team came to the conclusion that this round will be without escrow, and as i remember someone had to report him about this decision, i can't tell was it done or not, but we didn't confirm anywhere the participation of escrow in ICO. And, well, here's the official point that i'm obliged to tell: "SONM uses multisignature address; three people have a key, they are Sergey Ponomarev, Alexey Antonov and SONM's advisor, Chronobank CEO Sergey Sergienko. We think that the trust towards SONM team members and Sergey Sergienko is much higher than the trust towards one person who recieves all funds as an escrow. SONM team believes that paying commission to the escrow guarant is an unnecessary investor's money spenditure and we have no right to trust Sebastian the money raised as he's not an authorized representative. SONM team had spoken to the advisors and made the described decision" |
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Are you guys getting any response from the support? They asked me to send an email yesterday, I had problems with the allocation of tokens due to delays in transactions, I detailed everything but nothing. I sent message in their support chat hours ago, it said "20 ppl waiting", but no answer so far... I thought they would solve the problem, now seems they are ignoring.
I sent an email again and they asked me to send it to bonus@sonm.io for questions about bonus. But this box is FULL. Didn't they know that?? And I have no questions at all about bonus, come on. Basically I invested with BTC and the transaction confirmed way later in their smart contract. Then they gave me the WORST exchange possible (1USD=8SNM) and no bonus at all. A guy who invested almost a full hour after me got 3,8% bonus. They said yesterday that everybody would get their tokens based on timestamp of transactions, no worries, etc. So where are my due tokens? We understand some technical problems, but then you should solve the problem. Now I feel they are just sending me from place to place and will not solve shit. Well. I see. We will try to solve this problem as soon as possible. Stay tuned and be patient. You can write me in pm if you want as i'm the part of the team. |
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Are you guys getting any response from the support? They asked me to send an email yesterday, I had problems with the allocation of tokens due to delays in transactions, I detailed everything but nothing. I sent message in their support chat hours ago, it said "20 ppl waiting", but no answer so far... I thought they would solve the problem, now seems they are ignoring.
can you send here (or in PM) what exactly you wrote to the support |
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Guys,I didn't use ETH blockchain to buy another tokens before.I see transfer of SONM tokens to my account in blockchain,but can't see them in my wallet.How can I see them in wallet?Will be very apreciated
If you can access your private key using this wallet, then everything is fine. You need to copy the ETH address private key and open it using myetherwallet.com (MIST AKA ethereumwallet also acceptable) Then you need to add custom token: 1.Click “Add Custom Token”. Add SONM ICO smart contract address to the “Contract Address” field: 0x983f6d60db79ea8ca4eb9968c6aff8cfa04b3c63 Type “SNM” in the “Token Symbol” field and the number “18” in “Decimals”. Click ‘Save’. |
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What's the point of coming here to say that this ICO is a scam and inverstors are a bunch of idiots/fools?  I can understand how anybody could come here to talk about certain concerns regarding how the ICO is being handled, but why does some people seem to enjoy the possibility of investors losing money?  Its just people are acting like kids, they might not get there Bonuses or just want to harm an ICO they dislike for some reason and I am pretty sure, people who dislike this ICO want to see it fail, so they tell rumors and fake statements to let everyone else panic, classic ICO stuff, always the same. What is the biggest concern for me is that they excluded escrow right before ICO. That's the most scary thing, the manner that was handled and explained by the dev team. Or it was my dream and didn't happen in reality? Its a valid concern. But in the end, if you still invested despite knowing there is no escrow then you accepted the risk. To me they are legit, but they sure could communicate with the public better... well, right now i'm here to communicate with all who begging for help or answers |
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I royally screwed up lol sent .02 btc from a exchange coins are not showing up so if they send them back i am screwed and if they show up i do not have the private key for there eth wallet...
try to explain the situation to their support, ask for your tokens to be transferred on another account (it works in about 80% cases) I talked to SONM on slack they said to contact ccex so we will see what happens well, i'm from SONM team either, so you can address your questions directly to me |
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I royally screwed up lol sent .02 btc from a exchange coins are not showing up so if they send them back i am screwed and if they show up i do not have the private key for there eth wallet...
try to explain the situation to their support, ask for your tokens to be transferred on another account (it works in about 80% cases) |
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Well, ETH working again guys, working on another currencies which didn't reach cap.
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"Limit has been reached" for every tokens, ICO's ended ?
You're wrong. I just tried and deposits via BTC, ETH, DASH, LTC and Shapeshift are working. Stop spreading bullshit. Retry and stop spreading bullshit. I literally tried the second before quoting your message. Now it's not working. I'll take this one on the chin. My bad dude! Is this a problem with their website? Because the token distribution is showing at around 250k... https://etherscan.io/token/0x983F6d60db79ea8cA4eB9968C6aFf8cfA04B3c63Yes I think. Still not any statement from the team, they really should hire a community manager, worst communication about an ico I've ever seen. What's the question? Not any question, it's just because all currencies deposits on their website are blocked (limit reached), you can't invest in the ICO at the moment (unless you already know the address). - actual SONM address. Well, looks like transactions were finished as we somehow reached the cap, or maybe they were stopped to check all the altcoin transactions, etc. |
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