Hi Uquid, yesterday I got my plastic card and wanted to load it's balance but have couple of issues.
1. I have made a deposit today with Decred but my balance is still 0. Status says "confirmed". Skype support is not responding. Sent through contact form as well.
2. More than week ago I sent verification docs but got yesterday weird email that my upgrade was cancelled. Why? It transactions it is still in "pending".
Could you, please, clarify the situation?
1. I have made a deposit today with Decred but my balance is still 0. Status says "confirmed". Skype support is not responding. Sent through contact form as well.
2. More than week ago I sent verification docs but got yesterday weird email that my upgrade was cancelled. Why? It transactions it is still in "pending".
Could you, please, clarify the situation?
First issue resolved. Probably it was done manually.
The second is still open question.
Both clarified by support.