Hi all,

When I know my account was frozen, I created a new ticket #233106 I don't know and freeze my account by myself
Please see the photo

I tried to do link https://poloniex.freshdesk.com/support/solutions/articles/1000244846-an-unknown-login-was-detected-on-my-account
Then I enabled Two-Factor Authentication on Poloniex and commented on this ticket and I don't have any feedback.

I'm worried and bored about it because I don't have any feedback from any support agent.

Somebody can help me how to contact to support of poloniex for my cases or not?

I'm appreciated your help.


Thanks.