Yeah this is completely unacceptable. They can't just change their contract without any sort of warning, and without any sort of agreement from their customers.
They were already charging maintenance fees for their service, they do not deserve to cut down the customers' contracts just for their benefit.
I'm lucky that i didn't invest in hashflare(actually i don't do cloud mining at all because they are all shady companies), but if you did please don't just stay quiet about it. Complain to their customer support, if they don't budge then try to get the founder somehow.
They were already charging maintenance fees for their service, they do not deserve to cut down the customers' contracts just for their benefit.
I'm lucky that i didn't invest in hashflare(actually i don't do cloud mining at all because they are all shady companies), but if you did please don't just stay quiet about it. Complain to their customer support, if they don't budge then try to get the founder somehow.
I think the support has no say on this issue. Then I don't think there is a chance they will budge really. Not sure where hashflare users could complain to compel hashflare to take it back. This is going to be a big issue in the next few weeks for sure. With enough people complaining for sure there would be some sort of action that will happen.
Send your complaints to
https://www.tarbijakaitseamet.ee/en
(E-mail to hanna.turetski@tarbijakaitseamet.ee )
And to
http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm