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Seryoso 40k Ang spread ni coins.ph ngayon!? Grab hiway robbery na yan
still normal para sakin, nakabase sa percent ang spread e so ano magagawa natin. kung gusto natin ng mababang spread, maging ready tayo sa napaka baba na presyo. imagine 100pesos lang per btc, nsa 103pesos lang yung buy nyan. gusto mo? hi, san ba ito nka base ang spread ng coins ph? and saan po ba nila binabase ang presyu ng btc? sa coinbase po ba? bat sa abra, and other exchange na pwede mong mpagbilhan ng btc ay mas mababa ang spread kumpara ky coins? Hello po, we understand your concern on the spread. When the price fluctuates, the spread tend to grow like this in order to maintain supply. In any case, we try to maintain a steady spread percentage. For more information regarding our prices, I would suggest that you read our blogpost that specifically outlines how the buy+sell prices for BTC are determined. You can read that here: https://coins.ph/blog/may-bitcoin-recap-price-surge-creates-increased/. Hope this helps! |
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Alam ko medyo natanong na rin ito pero baki pero baka pwede pakisagot.
Sa family namin isa lang ang laptop and same ip lang kami, okay lang ba yung mga accounts namin? lahat naman verified and so far walang problema.
Pwede naman po yun  |
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Hi everyone! I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available. Thank you and looking forward to hearing from you all. Buti naman at ayos na spread ng buy and sell ng coins.ph kala ko corrupt.ph na ang ipapalit name ng site e hehe. Pero imbis na mang scam sila mas malaki pa rin kikitain nila sa araw araw lalo na sa pag send sa ibang wallet sobrang corrupt yung fees na 0.0012 baka 0.001 lang isend tapos kanila na yung 0.0002 grabe naman wag naman sana ganun. Hi po, naiintindihan namin ang concern ninyo tungkol sa fees. Happy to clarify this! The transfer fees are based on the charges set by the miners to write transactions to the blockchain. You can refer here: https://bitcoinfees.21.co/. Minomonitor po namin ito and update them regularly in order for our transactions to remain competitive. We do not earn from the fees. In fact, Coins will likely continue to pay out-of-pocket for many of our outbound Bitcoin transactions. You can read more about transfer fees here: https://coins.ph/blog/bitcoin-processing-fees-what-are-they/ |
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Tanong lng po. active pa ba yung staff ng coins.ph dito? meron kasi ako problem sa login. thanks in advance
Hello, pasensya po ngayon ko lang ito nabasa. Kung sa account po ang concern nila, mas mabuti po na idiretso nila kaagad sa support email namin at help@coins.ph. Hmm ano po ang error message na nakikita nila kapag maglolog in? |
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Guys, pwede ba nating ipush sa coins.ph na magsimula na din silang tumanggap ng Ethereum? Napakataas na kasi ng network fee ng bitcoin at ang tagal pa ng confirmation time lalo na pag ang sinet mong network fee ay mababa. Nagchat ako ng suggestion sa coins.ph. Gawin nyo din baka sakalaing i list na nila ang ethereum.
Sobrang ganda sana pag nangyaring may ethereum si coins.ph. Siguro, konting katok pa tayo, dapat marami tayong mag-suggest nito sa kanila para alam nila na marami talagang gumagamit ng ethereum. Bilang "coins.ph" sila, plural as in marami, mas okay na hindi lang isang crypticoin ang isusupport nila. Hello all, maraming salamat sa suggestion ninyo -- mahalaga po ito sa amin We'll definitely look into this. Iuupdate po namin ang mga customers kung sakaling makakapagdagdag kami ng iba pang cryptocurrency. |
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Hi everyone! I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available. Thank you and looking forward to hearing from you all. Hi! Kung hindi pa nakukuha yung voter's ID, pwede ba yung Voter's Certification? Di pa kasi narerelease ng COMELEC yung ID ng mga nagparehistro nung 2012-2016. 2015 po ako nagparehistro. Nandun naman po yung ID number ko. Thank you po! Sa tingin ko hindi tatanggapin ng coinsph yan. Dpt kase ID talaga siya kase kailangan nandoon yung picture mo. Mas maganda habang naghihintay ka marelease ang voters ID mo, try mong kumuha ng police clearance. Valid yun at isang araw mo lang makukuha yun, yun nga lang kailangan mo gumastos kung gusto mo maverify agad and account mo sa coins. Hello, pasensya, di po namin tinatanggap ang voter's certification. Tulad ng sinabi ni dynospytan, pwede kayong kumuha ng police clearance. Pwede niyo rin i-try kumuha ng nbi clearance, postal ID o student permit for your ID and selfie verification. For a full list of acceptable IDs, you can refer here: https://support.coins.ph/hc/en-us/articles/201305174-Which-IDs-are-accepted-for-the-ID-verification-process- |
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may nababasa ako na mga comments sa coins fb na bigla daw nawawala yung lamans ng coins nila? totoo po kaya un? pano na lang kung malaki na ang laman ng coins wallet mo?  hindi nawawala, kundi hinohold ng coins.ph, kasi kapag nagdududa ang coins.ph kung saan nang gagaling ang funds mo na pumapasok dun. magdududa sila kung hindi angkop ung kinikita mo dun sa nilagay mong source of income mo nung nag verify ka sa kanila. Di naman siguro dahil pwedi mo namang sabihin ng remittance mo lang ang coins.ph. Kung iisipan natin na ang coins.ph ay parang bangko, hindi sila pwedi mag hold o i close ang account natin kung walang court order dahil sila rin ang masisira, sakop sila ng central bank so malamang kung kasa names mo sa AMLC tiyak yung pero mo may patutungohan. diba ginagawa talaga ng coins.ph ung pag hold ng funds ng ibang users nila? di ko maintindihan bakit nila un ginagawa? kahit sabihin mong remittance lang ang coins.ph para sayo once mahold ung funds mo wala na talaga, kailangan mo talaga silang puntahan sa main office. aware ka ba na meron ToS na kailangan sundin ang bawat user na kapag nilabag ay may karampatang parusa at possible na isa dun yung pag lock ng account mo? napapansin ko sa mga nalolock yung account ay yung mahihilig sa mga ponzi/hyip lalo na sa mga facebook groups na posible nkapublic yung bitcoin address na ginagamit nila kaya madali nalalaman yung ginagawa nila yep, yan ung legal issues na kailangan nila ng kasagutan na kung saan nanggagaling ung funds na nakukuha ng bawat users nila, if kahina-hinala talaga or galing sa gambling or hyip talagang wala silang magagawa kundi ihold or ilock ung funds mo. Hello all, thank you for bringing this issue to our attention. Know that the security of your funds is one of our top concerns. Kung may irereport po kayong fraudulent activity, please send us a message at help@coins.ph and provide all necessary details to help in our investigation. There are times that accounts are limited or deactivated kung may concern na may nilabag sila sa aming User Agreement ( https://coins.ph/user-agreement). In these cases, our team guides the user through the process of reactivation or claiming of their funds, whichever is applicable. Hope this clarifies your concern! |
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Tanong rin kung sino mang representative ang active dito, bakit yung fee natin pabago bago, minsa mataas nasa 0.001 - 0.002 kahit low fees
lang pipiliin natin. Gusto ko sana yung 0.0002 na fees ninyo, medyo justifiable naman.
Hello! Yung transfer fees po natin kapag nagsesend ng pera sa isang external wallet ay base sa current market rates being charged by miners to write transactions to the blockchain. You can refer here: https://bitcoinfees.21.co/. Minomonitor at inuupdate ng team namin ang fees regularly. To learn more about transfer fees, you can read our blog post here: https://coins.ph/blog/bitcoin-processing-fees-what-are-they/amp/ |
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Coin ph suggestion ko lang po sa pag buy ng load sana magkaroon ng offline na pagload sa coin yung dina need ng internet connection para makapagload mas maganda sana yung may ida dial ka lang sa phone at pede na magload sa coins ph. Syempre kaya nga po magloload dahil naubusan na ng load diba at wala ng internet connection dahil wala ng load. Kung magkakaroon po ng feature ng offline loading mas maganda po sana. Maraming Salamat at Mabuhay ka Coins ph.
Hello po! Maraming salamat sa feedback ninyo  Sa ngayon, pwede po kayong magload through FB Messenger. As soon as makapaglog in po sila sa coins.ph account (gamit ang internet/data), pwede na kayong bumili ng prepaid load gamit ang free data. Punta lamang po kayo sa official facebook page namin (fb.com/coinsph) at magchat with our Coins Bot. For security reasons, malolog out po sila after one week. Then you can use your internet/data po ulit to log in. You can check our article to know more about buying load on FB Messenger: https://coins.ph/blog/buy-load-on-facebook-messenger-coinsph/Hope this helps! cool. ngayon ko lang nalaman to, dati pa ba to miss pem? dati kasi umiikot pa ako para makapag hanap ng pwede mapag loadan para lang magka internet connection kapag nasa labas ako ngayon pala pwede na thru fb messenger. napakaganda ng mga nagiging development, sana in the near future mas madagdagan pa para na din maging widely used ang bitcoins dito sa pinas Isa po ito sa mga bagong features namin  Can't wait for you to try it po. Let us know once you do! We'd love to hear your feedback |
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Hello ulit mga kababayan. Nais ko lamang pong ipalam na na ayos na ng coins.ph ang transaction ko. After more than 12hrs, nacomplete na po yung transaction ko at naisend na ang codes. Maraming salamat sa mga suggestions. The only thing po pala na ginawa ko pra po dun sa mga makakaencounter ng ganitong case is that wag pong mag stop na mag chat at email sa kanila. Hanggang matugunan po nila ang concerns natin. Nagrereply po sila both chat about support and emails.
Hi po! Pem here from Coins.ph. Pasensya po at naging ganito ang experience ninyo sa pagcash out gamit ang Cardless ATM option. But, we're happy that you've shared this with us! Ipapaabot po namin ang mga feedback ninyo sa team namin at sa Security Bank para po mas mapabuti pa ang service na ito. |
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Coin ph suggestion ko lang po sa pag buy ng load sana magkaroon ng offline na pagload sa coin yung dina need ng internet connection para makapagload mas maganda sana yung may ida dial ka lang sa phone at pede na magload sa coins ph. Syempre kaya nga po magloload dahil naubusan na ng load diba at wala ng internet connection dahil wala ng load. Kung magkakaroon po ng feature ng offline loading mas maganda po sana. Maraming Salamat at Mabuhay ka Coins ph.
Hello po! Maraming salamat sa feedback ninyo Sa ngayon, pwede po kayong magload through FB Messenger. As soon as makapaglog in po sila sa coins.ph account (gamit ang internet/data), pwede na kayong bumili ng prepaid load gamit ang free data. Punta lamang po kayo sa official facebook page namin (fb.com/coinsph) at magchat with our Coins Bot. For security reasons, malolog out po sila after one week. Then you can use your internet/data po ulit to log in. You can check our article to know more about buying load on FB Messenger: https://coins.ph/blog/buy-load-on-facebook-messenger-coinsph/Hope this helps! |
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Hello all, Pem here from Coins.ph! Para po sa mga nakaranas ng delay sa Globe/TM load, pasensya po sa experience na ito. Nagkaroon ng issue kagabi with this option. Naayos na po ito as of the moment Kung hindi pa po napprocess ang buy load transaction ninyo o narerefund ang pera ninyo, kindly contact our support email directly sa help@coins.ph or through in-app support for better assistance. To stay updated with the status of our system, you can refer to our status page here: http://status.coins.ph/Let us know if you have any questions! Best, Pem |
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Ah, pano kung walang business pwede ba makapag lvl 3 ang aking coins.ph? mukhang masa maganda kasi kung level 3 pwede kang mag cashout ng 400k in one transaction. Since newbie pa ako hindi pa naman ako kumikita ng ganong kalaki pero time comes makakaipon ako ng ganong kalaki dito sa coins.ph
Hi, opo For level 3 verification, kailangan po nilang i-complete ang address verification process namin. Here's a list of acceptable documents for address verification: http://support.coins.ph/hc/en-us/articles/203819178-Which-documents-are-accepted-for-the-address-verification-process-Kindly note that we can only process documents under your name and issued within six months. Hope this helps! |
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Coin.ph user here,pero di q alam kung paano magkakalaman gamit ang bitcoin,bago lang din kase aq nagbibitcoin.Ano po ba yung mga do's and don't's sa paggamit ng Coin.ph sa pagbibitcoin?.Salamat po.
Hey! Pem here from Coins.ph! Kamusta naman po ang experience ninyo sa Coins.ph so far? Para po magkaroon ng bitcoin ang coins.ph wallet ninyo, you can first cash in to your peso wallet. You may pick which payment option is most convenient for you in this link: http://support.coins.ph/hc/en-us/articles/201322620-Which-cash-in-methods-are-available- or by clicking the “Cash in" icon in your app. Kapag may funds na po kayo sa peso wallet, pwede niyo na itong iconvert sa btc For our policies, kindly refer to our User Agreement: https://coins.ph/user-agreement |
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Sa dami ng tanong wala silang sagot kasi hindi naman sila active dito. Saka ang panget ng support nila. Kagaya ng nangyari sa friend ko nagcashout sya sa cardlesa ng security bank okay na lahat tapos biglang nag error sa machine nakalagay cancelled then nagtext sa kanya coins.ph na nawithdraw na daw nya yung pera. Nag email sya sa coins pero sabi sa security bank daw magpunta tapos pagpunta nya sa security bank ang sabi coins.ph daw ang dapat magsend ng dispute sa kanila. kaso itong coins.ph walang pakialam sa customer nila!
Hello Bes19, We're very sorry to hear about the experience of your friend. It seems na nagkaroon ng issue with the ATM or baka wala po itong enough funds kaya walang pera na lumabas from the machine. Since ang Security Bank ang nagfafacilitate ng cash out option na ito, we would need to confirm with them kung ano ang final status ng transaction ninyo before we can take any further action. We also recommend filing a complaint form at the branch where you tried cashing out. Salamat din po sa feedback ninyo! We'll try our best to respond here as fast & frequently as we can. For account and transaction related concerns, we recommend reaching out directly to our email support ( help@coins.ph) or through in-app support for better assistance. |
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Hello everyone! It's Pem from coins.ph. Just want to update you. Nag-release na po kami ng statement about the upcoming update to the bitcoin protocol, Segwit2x. Read the full blog post here: https://coins.ph/blog/upcoming-bitcoin-network-fork-english/Highlights: 1. This new change may potentially result in two chains. 2. Our team will be diligent in determining the most viable chain, and believes that one of the two chains will emerge as the dominant chain post-fork (based primarily on market price and secondarily on industry support and hashpower). The strongest one will be labeled as BTC. 3. For the minority chain, our team will monitor its adoption and determine to either: (1) support the new coin on our platform or (2) have our customers claim their funds to a third party wallet provider. 4. You will have an opportunity to receive your corresponding minority coins in either scenario. 5. In order to protect funds against replay attacks during the time of the hardfork Coins.ph may need to take appropriate action. If you have any questions, feel free to message us! |
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May plans ba ang coins.ph na magkaroon ng php conversion sa ibang coin?
Hello! At the moment, wala pa po kaming plans on adding more another cryptocurrency. may update na po ba about sa bitcoin gold kung makakakuha tyo ng portion ng free coins?
Hi! Minomonitor pa namin ang situation ngayon dahil wala pang wide support for Bitcoin Gold yet. Once there is, we'll announce how you can redeem your funds and send it to your provided bitcoin gold wallet address. |
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We are reaching out to you to let you know about a new feature that we are introducing to improve our services for our users.
This feature would enable us to accommodate security-sensitive requests such as resetting two-factor authentication, assisting with wallet configurations, changing your linked email address and other accounts.
Although most of our account validation procedures are automated, there are times when our customers would request for sensitive changes to their account. When we receive these requests, we may not always have enough information to verify you and to authorize the requested changes.
To enable this, we just need to schedule a 5-minute video call with you (Skype, Google, Viber, etc.) that our customer support will refer to should you require assistance from Coins.ph. We will securely store information you provide and retrieve it for identification confirmation should you ever reach out to us for assistance.
Schedule your call
Click on the link above to schedule an appointment. We strongly recommend that you schedule with us at the soonest possible time. Hi coins, I got the email above. I don't have any security-sensitive requests for now, I will not be needing to reset two-factor or assisting with wallet configurations except maybe request new deposit addresses after every transaction. I notice that my wallet addresses do not change. Ever. Even after sending more than once to the address. There should be a button or link that allows you to change an address after it has been used and has confirmations or blocks behind it, or that should be automatic. I don't need to reach out for that kind of assistance. anyone have an idea on what exactly the information they need to request for a video call? didn't they get an ID with picture and a picture of you holding that ID?....now they want to see my what?...a recorded video/audio of us maybe..they should tell us what they really want to achieve with that video call. I agree with the wallet address change button.. Its getting uncomfortable with the amount of bitcoins that passed in my BTC address there since 2014, specially now that BTC ~6000$ I'm also wondering about what they want and really why. First it was to improve service and security - then it changed to a KYC requirement. https://bitcointalk.org/index.php?topic=1558587.msg23160057#msg23160057Whenever I hear an exchange or business platform threatening to limit access to funds - for whatever reason. Alarm bells start ringing. Heres why: https://www.youtube.com/watch?v=NJdYRgH0IpEI really don't mind doing the video verification thing - but when the Coins.ph team don't even show up at the time I booked its not acceptable. Has anybody actually done one of these interviews? If you have - can you please explain how the interview is structured and content. Coins.ph it might also be a good idea to publish a program or agenda for the interviews so that people know whats going on and they can plan. Thats usually how professional folk run a meeting. I don't like wasting time and it does not paint a professional picture of the "Team" I'm still waiting 3 days for Johanna to get back with a new time for the video call their team missed. Miguel has never replied to my last mssg over 3 days ago. They have read my messages but now not replying. If you have not watched the video above - check it out. Silence is a BAD thing. Thea Santos - please pay attention to this thread. https://www.linkedin.com/in/theabsantos/Cheers - usukan To the credit of Coins.ph all my issues have now been resolved. Sorry Coins.ph if I may have come down a bit harsh. I finally managed to connect with them for the video interview and everything was totally professional. I think the main issue here for them is they need to better understand how you are using your Coins.ph account for KYC and AML reasons. Thats all totally fine and you should expect and welcome that scrutiny. Thanks Coins.ph - please continue your great service. Cheers - usukan Hi guys, This is Pem from Coins.ph! We really appreciate all the feedback you've raised here regarding our verification process. All these are brought up to our team. We'll improve our process and communication to make this a smoother experience for you. |
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Ask ko lng...
If naverify ung lvl 3 using business pwrmit etc.
Mgkano po b ang limit nun daily momthly and annually.
Di ko ksi maview as of now.
Tnx.
Paanong hindi mo makita? Makikita mo yan sa mobile application ng coins.ph click mo lang yung "Limits and verifications" tapos scroll down mo sa pinaka baba makikita mo dun lahat ng limits ng level 1 to 3, pag level 3 verified sa coins.ph 400k pesos ang limit ng pwedeng iwithdraw at ideposit per day, sa monthly and annually naman walang nakasulat dun dahil walang limit pareho. ]
Sakin kasi bro level4 verification ko sa coins.ph bale meron ako cash in at cash out limit na 400k daily at wala nakalagay sa annual so i guess no limit. Not sure lang kung paano ako naging level 4 e hindi naman ako business verified hehe
Don't spread false information dahil wala namang level 4 verification sa coins.ph, hanggang level 3 lang yan which is kailangan ng address at business verifications. Ay hangang level 3 lang ba? So special pala ako. Sorry hindi false information ang sinasabi ko. Hindi ko naman kasalanan kung hangang level 3 lang sa inyo. Ulitin ko lang, hindi pa ako business verified sa coins.ph  Hello, sorry to be causing confusion. We only have 3 levels of verification. Kindly update your app. Our product team has fixed the issue in the latest version Thank you! |
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