Hello,

I send 1ETH from myetherwallet to my Liqui exchange deposit address. The transaction was succesfull but the 1 ETH never showed up into my balances at Liqui.

I created a support ticket and this is their answer:

- "To get these coins you should send 0.1ETH directly - without using contract.
Don't forget about fee to the network."

Does anyone know what they mean?

How can i get my 1ETH back?

Kind regards

bitfinex.com

Hello,

I bought some IOTA and try to send it from Bitfinex to my desktop wallet but I never received it. On Bitfinex it says the transaction is completed.
However in my desktop wallet it says pending..Its more then a week ago.

These are my transaction links. I did got some help on the IOTA slack and some guy was telling me that Bitfinex sended my funds to my walled with a 0 balance adress and that's why the transaction never gets confirmed.. But WHY??? Are they scamming me?
http://tangler.org/search/?kind=transaction&hash=KTBLDWVTYGMIJHCDQLOANIHSBDMOLJMBBSMCOELOAC9SHZFPSSEEBQPHCTOZYLHUBQNTJFPD9IHY99999
http://tangler.org/search/?kind=address&hash=ZGXTBYP9AOBSLSDMZP9LIBJUUVRQGZSW9CACYIAD9JEHDYDQDXGRXJCQUZKJMEGZQDCHIDZCHVPLFC9MNFFKMXVEQN





What I already tried.

- I did try to reatangle the bundle
- I did try to rebroadcast
- I did try to log support ticket on Bitfinex NO ANSWER!!!
- I Try to contact them on Facebook NO ANSWER!!!
- I Mailed them still NO ANSWER!!!

All these contacts is from more then 4 days ago still no answer..


Does anyone have some advice?

Notice that a minute before I was able to send a small amount of IOTA to my wallet succesfully but my €500 in IOTA never came to my desktop wallet!

Thank you!