I deposited via ETH on July 11th to Fortune Jack. I also made a withdrawal the same day via ETH. As of today I have NOT gotten paid. The withdrawal is lost while Fortune Jack claims it was sent. I have written several times to Etherscan who has assured me that nothing was sent or is available on their block chain. FJ continues to do nothing and point their finger at Etherscan. While Etherscan keeps telling me to go back to FJ and have them to resubmit it. As of now ETH has lossed over $60 a coin since I cashed out. The bottom line I have not gotten paid and their support is totally useless and clueless. Their response is, "it was sent and its out of our hands." I explained that if a check was mailed to someone and it got lost in the mail. Then another check should be issued. At this point not only should FJ pay me what is owed. They should also make up for the decrease in price from which I withdrew. Everyone seems to brag about how great FJ is but from my experience this is enough to not ever deposit with them again. This company is poorly ran with an uncaring attitude.

I still have not gotten my withdrawal and ETH has dropped over $60 since I requested it. Their support is useless and have totally pissed me off. I am opening a scam accusation against them! 

I have been waiting for 4 days for my ETH withdrawal. Your support team seems like they don't care. Carrie is the worst one of them all. She's putting the blame on Etherscan and Etherscan wrote me and said the transaction never went thru on their end and to contact FJ. I will be calling the police and filing a report if this isn't resolve soon. I am sick of the games and finger pointing. My FJ name JackN4Beats