I ordered the Cryptopay Debit Card via Express delivery ($85) yesterday.

I signed up over a referral link which should give me a $21,25 discount and further boni.

Cryptopay now REFUSES to give out the discount and the other boni.

Reason: I did not provide the email of the referral account holder.

This is, though, ridiculuous. I don't have that email, and I don't even need it: in every account Cryptopay advertises users to win new users over a, you guessed it, referral link - not an email.

I contacted them and was sure they would just apologize and give me the discount in bitcoin or EUR or USD. Especially since I sent them a screenshot of the signup process. Customer service sends a smugly email saying they are "sorry for the inconvenience". Needless to say that I will cancel the card of these SCAM kings and will report them to every institution I can think of.

What EU country are they in? Misleading advertising is illegal.

I already read about their customer service being incompetent and that promo codes often don't work. Who has had similar problems?