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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 28, 2013, 10:54:53 PM
Just tried it again (order#6f254c70-3f59-4695-8a1b-a4ca8a-572801). It always tells me that cashpayment.com is not responding. If I recover the page, it tells me that an order had already been processed, and I need to make another one.
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 28, 2013, 10:42:37 PM
I haven't had issues other than when I try to get the payment slip, and it hasn't been on just one computer. I've tried multiple times with multiple computers and come up with the same result. Do you have a separate plug-in to read the PDF? I just don't get it...what could I do differently?
3  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 28, 2013, 09:18:59 PM
I've never had a transaction go through with Bitinstant. I want to make a cash payment to a wallet address. Every time I put in the information (all valid) and go through the steps, the screen locks up when I attempt to create a payment slip...it doesn't matter what day or time. Why is that? It gives me the quote and event ID on the screen prior, but always fails to go to the printable slip, and locks up. This has happened on many an occasion. If I try to refresh or hit the 'create payment slip' button a second time, it says that one has already been generated, and I need to create a new one. I have never actually completed a transaction with your company because of this problem. It's not because of Tor (or any other reason I can think of), and I have never had a problem with any other company. Any help would be much appreciated.
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