My SYNX QT Wallet is not active for staking after 4XX confirmation
I have tried to lock and unlock for staking only and backup wallet.
Am I missing any setup?

Obelisk was sent an email about "Confirmed! We have received your coins. You will receive a second email when we verify + process the payment, and convert it to USD. This should be within 1 day. Thanks so much for your support and patience!

- Zach Herbert, VP of Operations "

But no any reply after this email.

Does anyone receive reply after received that email??