I also have an account in Polo. Can you figure out why your account was frozen? Do you violate their terms and condition? Let us know. I personally doubt of storing my funds in Poloniex. Thats why my BTC funds is posted from different crypto trading sites.
Guys, help!How to contact with Poloneix support without tickets? I accidentally froze my account and already MORE MONTH they ignore me! I can not trade and bear heavy losses. At first I thought that polo scam, because for some reason, the internal chat was turned off, but people are selling everything like ok
Thanks in advance for the help!
Yes, I know. I accidentally froze it =)
I received a message about the input from an unknown ip - and I immediately pressed "freeze"
I then noticed that I had included VPN O_o. But I even could not think that there would be such problems with defrosting ((