Hi There --
First post; relatively new trader... Anyway: I've got ~$488 USD on Bitfinex (currently in my 'exchange' wallet)... It was my first time using this particular exchange (I typically stick to Bittrex but wanted some Iota, which isn't on Bittrex) and anyway, I turned it from BTC into USD (I
thought it was turning into USDT) before the Aug 1 madness. Thinking I'd tether it when the price was high and turn it back into (more) BTC when the price dropped (the thinking at the time).
I'd still like to turn it back into BTC (or buy IOTA with the USD directly) but cannot for the life of me figure out how. I don't want to withdraw it, I just want to exchange the USD I have on the exchange. Pretty straightforward, right? But here's the issue, even though the $488 shows up as my exchange balance, there's nowhere to input an order size (see screenshot on imgur - link below) or clearly pair my USD/BTC. And when I click on 'exchange buy' anyway, a popup comes up that says "invalid order size(amount=0)".
Any ideas whatsoever are greatly appreciated - I'd just like to spend money with Bitfinex and would like them to not hold my money hostage. Several support ticket requests (and Tweets) have gone unanswered.
Thanks so much guys!