Thanks for confirming that. Using double standard is something natural in coinpayments. I hope many future customers can see that and they will decided to not to use your services in the future. Looks like you can change your mind every single second and decide that you don't like customer A any more and steal his money also.

Well that doesn't answer why do you use double standard. On one side claiming that you are blocking hyip sites and on the other side just integrating regalcoin which is nothing but pure hyip site.

Also that doesn't answer why do you steal money from my account. You blocked it with no access, no timeframe on funds release, nothing. Even crap PayPal gives you an option to release funds after certain time.

You talk about scammers a lot but you are one of them. You stole the money from my account.

Oh man this is absolutely insane. Company called coinpayments.net which blocked my account and stole my money, accusing me of running hyip sites and blocking all reported hyips sites in the past just added regalcoin (fake coin from hyip site) to their supported coins lists

Is this a joke or just double standards they use?

@Lionel

I think the most secure would be to run your own computer for 24/7. I think Electrum wallet can offer some API for that. I need to do some more research on the topic.

Surprisingly (or not) no one from coinpayments even bother to reply on this topic. It's a shame.

@KindHearted

No, I wasn't registered agent (yet), but my intention was to expand business and go entirely legal way.
I agree that they should give me some time frame as the real company should do. For example, PayPal would give the option or at least they have the clear time frame to release funds. But here, there is nothing like that.

@Lionel

I think I won't trust any of the merchants again. Recent "adventures" with coinpayments, btc-e, poloniex which is denying to verify my account for nearly three months now lowers my trust for any of the "companies" dealing with BTC.

The best option would be to make your gateway. You don't need to have your computer turned on 24/7. You can always get some VPS server or dedicated server to act as your payment gateway. I think the good idea is to get "verification" before your business goes online. What I mean is sending the merchant your address and asking if they can check if it's ok with their ToS. If they are ok with that, you will have some proof that they agreed to work with you.

I'm sad to say that this site acting like the big merchant is a pure scam. Let me tell you why.

I used to have the small site, where investors were paying me money, I was trading them on exchange markets and giving the money back with promised income. Probably most of you will call that site HYIP, but I didn't cover withdraws for investors from incoming deposits. I had very good results from trading, so the site was working correctly.

I never used any proxy or fake emails etc. while dealing with coinpayments. Also, I was dealing with their support for several times, and there was never a problem with my site. Suddenly, after about 70 days of charging me fees (and believe me, they made some proper cash serving my customers), they decided to block my account. Just like that. No warning, no notification, just nothing. What is more, their crap system wasn't even able to give me the clear message saying what is going on. I had to wait a good few hours for their responses to find out what's the story.

So I just got response from them saying: "Funds are frozen pending fraud investigation. Your account is suspended indefinitely without a chance to appeal due to the nature of business your account was used for.  Your information including IP address and access logs will be here for authorities to review including all the dialog here. We do not tolerate scams, Ponzi schemes, email spoofing, theft or any other illegal activities."

So account is closed. Fair enough, they could change their minds not serving my customers and me. But why funds are frozen? What right do they have to freeze my customer's money?

They are very fast to close all the tickets giving answers which are getting me nowhere. Last few times they were saying that I need to contact them via snail mail if I want to get any answers about my account! In the 21st century they are asking me to send them a letter...

They have never replied to questions I asked by my attorney's advice like:

1. Who will be doing fraud investigation
2. What is the time frame
3. Who is mentioned "authorities" and how can I reach them
4. What is their phone number so my attorney can contact them.

All of those questions remained unanswered. All I got was something like "You need to get to Canadian court because we don't like you and we think you are not legit". I sent them my company's paperwork, and they said that I could get a UK company for $100 so it's nothing for them.

So if you read this, you are dealing with coinpayments then be careful if you have a UK company as they might steal your money because UK companies are cheap to get!

So now I have to prove that my business was legit (yes, "was" as I was scammed by coinpayments and btc-e) just because coinpayments are acting like a god.

Dear Mr Data and other staff members. Enjoy the money you stole from my customers and me. This is the weird coincidence that you blocked my account just after I topped up an account with some good income paid out from Bittrex. Now you can also enjoy stolen BCC as you got some on my account as well.

Stay away from the businesses like coinpayments.