Then on 13.01.2018 i made a new exchange but this time using ZEC, i then withdrew (2060 EURO ) using same method but this time the SEPA transaction went through Crypto Capital, then a few days later i recieved "PAID" and thats it since then nothing has come to my bank account nor is support answering my mails. I believe the issues is with Crypto Capital
This is a life of a crypto trader not only you have to worry about exchanges but even payment processors.
I hope you all will get paid soon and all other issues will be resolved.
This is important to keep posting your deposit, withdrawal and other problems to warn other users.
I strongly believe that they are just overloaded with new clients. They don't expect to grow so fast and now they are not capable to maintain this userbase.
From their offical telegram channel:
Quote
In order to increase the level of security of accounts on the platform, deposits and withdrawals of funds are temporarily verified by EXMO specialists.
This means that every transaction from fiat is getting approved by an agent. Damn ...