As a common folk investor-- not in the "business" I held about 3000 FCT's for 2 years but finally gave up a few months ago due to absolutely zero discussion and interest.  I get it that someone like Tron does new releases for news releases, and is at the far end of the spectrum-- but I really think the Factom crew is missing the boat by not devoting energies to marketing.... unless they want to hoard all the tokens at these low levels, for themselves, and they know something more then the public!  I tried to find info and discussion, but it was harder then mining a bitcoin.

I did the exact same thing--- I hope there's a fix.

I had a case in one instance where I needed to put a password in (one time) for the controller to recognize and connect to the pool.  It never occurred again, but it should be on the list of troubleshooting -- that is, try putting a password in like 1234 or something.

I bought 8 Canaan 741, 8 power supplies - some extension cords.  Issues to consider-  fronting the large power bill, heat dissipation and ventilation of the mine,  noise.  It's not very technical at all and there is plenty of guidance online from this and other forums that will give you step by steps for everything. 

Oh and on the "finders fee" -  I am at about 30th/s with the 4 741's.... I thought we all have the same "chance", even if we are a lot smaller, statistically the odds would be the same for us to find one as the big guys-- so it would still be fair, albeit it wouldn't be near as exciting for them us for us little miners.  So if they want to encourage smaller mines, even if it was $100 it would still be something to make it interesting.  Right now the way it is, I would never even know if my little mine found anything.  They could at least send a thank you note lol.
 

Canaan was very good for my first order, really good comms. -- fast ship, came to the US in about a week on fedex, they issued tracking right away.  They raised their prices a little, but now include freight.  Although I think before their freight calcs were messed up because they shipped me 4 741's for $118.  For $30 each it seemed really low for fedex to send something around the world, but maybe it's just me. 

For small orders, you have to pay by BTC.  They give you an address, and you pay with pretty much no recourse - so there's risk there.  My second order of 4 is not quite as smooth, but they say the got slammed.  They don't take your money though until your order is physically filled and ready-  I ordered 4 more about a week ago and they haven't shipped yet.  They are saying the end of August now.  So when they are "ready" they will send me a BTC address and I pay and then they will ship right away.

Their service / support was good also until slammed-- like all of this stuff lately, growing pains.

New to Slushpool - joined at a good time, the last few days have been very lucky!!  I have 4 workers-- Avalon 741's -- I wish they bonus'd the worker that finds the coin - that would be cool.  Like give them 1 BTC or something.  I know it would decrease the pool - but it would add some excitement!