Thank you for your response. I did open a ticket today, hope to God they respond, in the meantime I will follow your leads and see if I can get an answer that way. How do you send a private message here? Have you ever traded there, any idea what "on orders" means on their page?
liqui.io/Balances

I transferred 8 eth to my account and immediately used it to trade for some alt tokens. The transaction didnt go through and didn't get my tokens. I tried mki g the purchase again and now liqui.io says I have 0 eth. Checked my balance page and it says I have 8 eth on my balance though next to it i see 8 eth "on order", whatever that means... I can't even transfer my eth back to my original source account. I feel pretty worried!