These are bitfinex settlement bug screenshots

https://ibb.co/n1HT7R
https://ibb.co/hMhiRm

Ticket id: #670152
It is my reddit post about bitfinex settlement bug.
I wrote this post 9 days ago

https://www.reddit.com/r/bitfinex/comments/7qr73w/settlement_fee_reset_all_of_them_where_ise_my/?utm_source=reddit-android

And I sent support@bitifnex.com many mails

And 6 days ago, finally bitfinex replied to me this email:

Thank you for waiting.
There was definitely a mistake in our system. We will reimburse you the incorrectly charged fee as soon as possible.
Kind regards,
Ninel
Bitfinex.com
support@bitfinex.com

But it has been 6 days since this final email,
Still bitfinex did not reimburse my money to my bitfinex account !!!!

When can i recover my money!!!!
When !!!!

This is bitfinex system error but passed many days and i missed many market oppurtinies.
Until today i adviced my many friends to open accounts to bitfinex...
But i am regret because of this advice.

Please help me !!!

This is a huge scandal !!!

It is clearly an austerity.

Do you any advice to me solve about this p bitcointalk.org users ??

Edit : 29.01.2018 , after the problem beginning 13 days
Finally bitfinex solved this problem and I can recover my money