Hey XAPO!
I've sent few messages to Xapo.com support regarding my xapo.com account issues.
It's about one transaction which i never done....but it is posted in my account.
Also i will describe a little bit more now:
At the date and time of that transaction, my balance had less BTC, less that the withdrawn amount.
I use that bank, but i never used that ATM MACHINE !
Please fix this issue as soon as possible, because those are my funds and not yours!
I can't believe your service...such important and big as is...HAVE FAILED !!!
Please send my balance back as soon as possible, maximum 24 hours, i will never accept to return my balance in a few weeks or so, because if the price will fall again, you won't cover my lost!!! In other words, if after 24hours i won't see balance back, my lawyer will contact you very soon and don;t tell me now i have to wait who knows how many days or weeks, because is pretty simple to check how much my balance was, and see i never used those funds almost 1000 USD and that because at that time my balance was somewhere between 550---650 USD...so there is no such possibility to withdraw the amount of 3500 LEI the currency in my country, which means almost 960 USD because i repeat...my balance at that time was ONLY maximum +600 USD !!!
Please check your PM and there you will find my registered email and phone number with xapo.com .
Thank you in advance !