My account is blocked by ip white list. I have sent many tickets but they closed my ticket and did not reply. They intend to take the money in my account. I hope this issue is condemned.

My account is blocked by ip white list. I have sent many tickets but they closed my ticket and did not reply. They intend to take the money in my account. I hope this issue is condemned.

Wex.nz has opened the verification account. Bυt they do not care about my problem. Do they intend to take my money?

Wex.nz has opened the verification account. Bυt they do not care about my problem. Do they intend to take my money?

I have submitted the documents to pass the verification on the new service. But they still say wait for them. I was very disappointed

Thank you for answering me. I opened the support ticket with wex.nz on September 15th but they did not respond to me

Up ! Pls reply help me

My account has wWhite IP settings, but due to a network problem I had to edit the IP. After that I was unable to access the old site btc-e.nz on 3 September. I had sent support before September 15th they told wait until September 15th then confirm the account is possible overcome. When the data is transferred to the new website is WEX.NZ but I still can not login to my account. I even asked them how can I log in when my account is being White IP. And they say,
Gavin said: "Hello!
You will have to pass verification. In the near future this issue will be resolved and you will be able to pass the verification on the new site of the exchange. The information will be available in the news on the site. Please wait.
Thank you for contacting us. "

Then they kept telling me to wait. I do not know how long to wait. They no longer answered my ticket. I feel very nervous with my fortune in it. I waited for them on September 15th and now I have not got into my account yet.