And now they resolved my ticket. I got my deposit and bitcoin withdrawal was all okay. It seemed odd to me for what I've read from people experiences but I didn't get any problems. Just a delay.
I hope it goes well for you too.

Keep us informed how it goes. I'm facing the really same problem at the moment. I made transfer of 215 euros at 3rd of May and yesterday I posted my first inquiry which I'm not stressed about at the moment I know it can take more than a day to answer but I'm really looking forward how does other people get along with Intersango at the same time.
I also have deposited money before with no problems at all.

Also today I can't log in anymore. I hope it has nothing to do with it.