Quoted just for my reference.

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Post the proof here, your complain ticket and their reply. Also, the screenshot of your current balance that state you have at least 0.5btc and 1 stellar, with your latest history to prove that the account was not recently funded. Otherwise, I will be very doubtful of this claim.

I wonder why you tried to have some fun with such huge amount. If you don't want them, you are free to donate it to me, I'll be more than happy.

Anyway, since your sell amount is so high, the order book will most likely took several tens of pages to show yours on their list. If you wait for several minutes, they will load more and more of order book pages. Try to look in there if yours was listed, it should be marked with a star.

Other thing is to reload, and see if it shown on your open order. What you had might be an evolution of their old issue where they refuse to put orders and/or loading blank page.

0.5BTC is not a huge amount.

I won't comment further as I'm not used to trading on polo, only lending.

BigWolf : if this is an exit strategy it's a unusual one. In a normal exit strategy all appears well until the exit suddenly happens.

I wonder why you tried to have some fun with such huge amount. If you don't want them, you are free to donate it to me, I'll be more than happy.

Anyway, since your sell amount is so high, the order book will most likely took several tens of pages to show yours on their list. If you wait for several minutes, they will load more and more of order book pages. Try to look in there if yours was listed, it should be marked with a star.

Other thing is to reload, and see if it shown on your open order. What you had might be an evolution of their old issue where they refuse to put orders and/or loading blank page.