How long have you been waiting for your card?

Your optimism is very good! And I was not lucky and what should I do?
https://bitcointalk.org/index.php?topic=1953612.msg22830405#msg22830405

1. And why not wait a month or a year for a response from support?

2. And why they do not guess to increase the support staff?


You have a very strange logic. These are not my problems. I believed this company, paid money and got nothing - neither money nor card. It is right? Does this indicate the quality of TenX?
What should I do now? 

Hello! A month ago, I paid 15 dollars to get a TenX card, but it has not come until now. It turns out that you recently expelled Russia from the list of countries where you can use this card. But the $ 15 money was not returned to my account

It's been 32 hours already, but there is no answer from support. Is this really a serious company - tenX? Why should I run for my money, not the other way around?

My request on support 6690, 6691, 6814.